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You cannot join a home group on a computer that is running Windows 7 or Windows Server 2008 R2 and that has the TPM setting enabled


View products that this article applies to.

Symptoms

When you enable the Trusted Platform Module (TPM) settings on a computer that is running Windows 7 or Windows Server 2008 R2, you find that you cannot join a home group.

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Cause

This issue occurs because the TPM-based authentication system does not allow the computer to be joined to a home group.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.1.760
    0.
    16xxx
    Windows 7 and Windows Server 2008 R2RTMGDR
    6.1.760
    0.
    20xxx
    Windows 7 and Windows Server 2008 R2RTMLDR
    6.1.760
    1.
    17xxx
    Windows 7 and Windows Server 2008 R2SP1GDR
    6.1.760
    1.
    21xxx
    Windows 7 and Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTime
P2pcollab.dll6.1.7600.16783412,67218-Mar-201106:03
P2pcollab.dll6.1.7600.20927412,67218-Mar-201106:09
P2pcollab.dll6.1.7601.17581412,67218-Mar-201105:47
P2pcollab.dll6.1.7601.21686412,67218-Mar-201105:47
P2pnetsh.dll6.1.7600.16783137,21618-Mar-201106:03
P2pnetsh.dll6.1.7600.20927137,21618-Mar-201106:09
P2pnetsh.dll6.1.7601.17581137,21618-Mar-201105:47
P2pnetsh.dll6.1.7601.21686137,21618-Mar-201105:47
P2p.dll6.1.7600.16783217,08818-Mar-201106:03
Peertopeerbase-ppdlic.xrm-msNot applicable3,31818-Mar-201106:13
Pnrpsvc.dll6.1.7600.16783269,82418-Mar-201106:03
P2p.dll6.1.7600.20927217,08818-Mar-201106:09
Peertopeerbase-ppdlic.xrm-msNot applicable3,31818-Mar-201106:19
Pnrpsvc.dll6.1.7600.20927269,82418-Mar-201106:09
P2p.dll6.1.7601.17581217,08818-Mar-201105:47
Peertopeerbase-ppdlic.xrm-msNot applicable3,31818-Mar-201105:57
Pnrpsvc.dll6.1.7601.17581269,82418-Mar-201105:47
P2p.dll6.1.7601.21686217,08818-Mar-201105:47
Peertopeerbase-ppdlic.xrm-msNot applicable3,31818-Mar-201106:02
Pnrpsvc.dll6.1.7601.21686269,82418-Mar-201105:47
P2p-mesh.mofNot applicable2,38010-Jun-200921:34
P2pgraph.dll6.1.7600.16783334,84818-Mar-201106:03
P2p-mesh.mofNot applicable2,38010-Jun-200921:34
P2pgraph.dll6.1.7600.20927334,84818-Mar-201106:09
P2p-mesh.mofNot applicable2,38005-Nov-201002:07
P2pgraph.dll6.1.7601.17581334,84818-Mar-201105:47
P2p-mesh.mofNot applicable2,38005-Nov-201002:07
P2pgraph.dll6.1.7601.21686334,84818-Mar-201105:47
P2psvc.dll6.1.7600.16783327,68018-Mar-201106:03
P2psvc.dll6.1.7600.20927327,68018-Mar-201106:09
P2psvc.dll6.1.7601.17581327,68018-Mar-201105:47
P2psvc.dll6.1.7601.21686327,68018-Mar-201105:47
P2psvc.dll6.1.7600.16783327,68018-Mar-201106:03
P2psvc.dll6.1.7600.20927327,68018-Mar-201106:09
P2psvc.dll6.1.7601.17581327,68018-Mar-201105:47
P2psvc.dll6.1.7601.21686327,68018-Mar-201105:47
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
P2pcollab.dll6.1.7600.16783581,63218-Mar-201106:40x64
P2pcollab.dll6.1.7600.20927581,63218-Mar-201106:39x64
P2pcollab.dll6.1.7601.17581581,63218-Mar-201106:55x64
P2pcollab.dll6.1.7601.21686581,63218-Mar-201106:35x64
P2pnetsh.dll6.1.7600.16783162,30418-Mar-201106:40x64
P2pnetsh.dll6.1.7600.20927162,30418-Mar-201106:39x64
P2pnetsh.dll6.1.7601.17581162,30418-Mar-201106:55x64
P2pnetsh.dll6.1.7601.21686162,30418-Mar-201106:35x64
P2p.dll6.1.7600.16783264,70418-Mar-201106:40x64
Peertopeerbase-ppdlic.xrm-msNot applicable3,31818-Mar-201106:55Not applicable
Pnrpsvc.dll6.1.7600.16783327,16818-Mar-201106:41x64
P2p.dll6.1.7600.20927264,70418-Mar-201106:39x64
Peertopeerbase-ppdlic.xrm-msNot applicable3,31818-Mar-201106:50Not applicable
Pnrpsvc.dll6.1.7600.20927327,16818-Mar-201106:39x64
P2p.dll6.1.7601.17581264,70418-Mar-201106:55x64
Peertopeerbase-ppdlic.xrm-msNot applicable3,31818-Mar-201107:08Not applicable
Pnrpsvc.dll6.1.7601.17581327,16818-Mar-201106:56x64
P2p.dll6.1.7601.21686264,70418-Mar-201106:35x64
Peertopeerbase-ppdlic.xrm-msNot applicable3,31818-Mar-201106:49Not applicable
Pnrpsvc.dll6.1.7601.21686327,16818-Mar-201106:36x64
P2p-mesh.mofNot applicable2,38010-Jun-200920:54Not applicable
P2pgraph.dll6.1.7600.16783408,06418-Mar-201106:40x64
P2p-mesh.mofNot applicable2,38010-Jun-200920:54Not applicable
P2pgraph.dll6.1.7600.20927408,06418-Mar-201106:39x64
P2p-mesh.mofNot applicable2,38005-Nov-201002:09Not applicable
P2pgraph.dll6.1.7601.17581408,06418-Mar-201106:55x64
P2p-mesh.mofNot applicable2,38005-Nov-201002:09Not applicable
P2pgraph.dll6.1.7601.21686408,06418-Mar-201106:35x64
P2psvc.dll6.1.7600.16783439,29618-Mar-201106:40x64
P2psvc.dll6.1.7600.20927439,29618-Mar-201106:39x64
P2psvc.dll6.1.7601.17581439,29618-Mar-201106:55x64
P2psvc.dll6.1.7601.21686439,29618-Mar-201106:35x64
P2psvc.dll6.1.7600.16783439,29618-Mar-201106:40x64
P2psvc.dll6.1.7600.20927439,29618-Mar-201106:39x64
P2psvc.dll6.1.7601.17581439,29618-Mar-201106:55x64
P2psvc.dll6.1.7601.21686439,29618-Mar-201106:35x64
P2p.dll6.1.7600.16783217,08818-Mar-201106:03x86
P2p.dll6.1.7600.20927217,08818-Mar-201106:09x86
P2p.dll6.1.7601.17581217,08818-Mar-201105:47x86
P2p.dll6.1.7601.21686217,08818-Mar-201105:47x86
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
P2pcollab.dll6.1.7600.167831,319,42418-Mar-201105:37IA-64
P2pcollab.dll6.1.7600.209271,319,42418-Mar-201105:35IA-64
P2pcollab.dll6.1.7601.175811,319,42418-Mar-201105:34IA-64
P2pcollab.dll6.1.7601.216861,319,42418-Mar-201105:29IA-64
P2pnetsh.dll6.1.7600.16783371,20018-Mar-201105:37IA-64
P2pnetsh.dll6.1.7600.20927371,20018-Mar-201105:35IA-64
P2pnetsh.dll6.1.7601.17581371,20018-Mar-201105:34IA-64
P2pnetsh.dll6.1.7601.21686371,20018-Mar-201105:29IA-64
P2p.dll6.1.7600.16783638,97618-Mar-201105:37IA-64
Peertopeerbase-ppdlic.xrm-msNot applicable3,31818-Mar-201105:49Not applicable
Pnrpsvc.dll6.1.7600.16783819,20018-Mar-201105:37IA-64
P2p.dll6.1.7600.20927638,97618-Mar-201105:35IA-64
Peertopeerbase-ppdlic.xrm-msNot applicable3,31818-Mar-201105:46Not applicable
Pnrpsvc.dll6.1.7600.20927819,20018-Mar-201105:35IA-64
P2p.dll6.1.7601.17581638,97618-Mar-201105:34IA-64
Peertopeerbase-ppdlic.xrm-msNot applicable3,31818-Mar-201105:45Not applicable
Pnrpsvc.dll6.1.7601.17581819,20018-Mar-201105:34IA-64
P2p.dll6.1.7601.21686638,97618-Mar-201105:29IA-64
Peertopeerbase-ppdlic.xrm-msNot applicable3,31818-Mar-201105:42Not applicable
Pnrpsvc.dll6.1.7601.21686819,20018-Mar-201105:29IA-64
P2p.dll6.1.7600.16783217,08818-Mar-201106:03x86
P2p.dll6.1.7600.20927217,08818-Mar-201106:09x86
P2p.dll6.1.7601.17581217,08818-Mar-201105:47x86
P2p.dll6.1.7601.21686217,08818-Mar-201105:47x86

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about HomeGroup functionality, visit the following Microsoft website: For more information about frequently asked questions in Windows 7 HomeGroup, visit the following Microsoft website: For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameX86_067f3bf88c908e99cf9655a40234c89c_31bf3856ad364e35_6.1.7600.20927_none_2195351de8798fef.manifest
File versionNot applicable
File size706
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_0af35b119eb9495f1dc84321441521d7_31bf3856ad364e35_6.1.7600.16783_none_7e2ceb18eed8efb8.manifest
File versionNot applicable
File size706
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_35918631b6808b04e1e3142798b2bf6d_31bf3856ad364e35_6.1.7601.17581_none_285f3e5c0e5a0e35.manifest
File versionNot applicable
File size702
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_45598efef04adf6b7407daf0d0a936d0_31bf3856ad364e35_6.1.7600.20927_none_f96594b54b663e2d.manifest
File versionNot applicable
File size702
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_537d078444077137af16c726e64bae44_31bf3856ad364e35_6.1.7601.17581_none_995e0ea7c52e0502.manifest
File versionNot applicable
File size706
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_6900a8242ee778185912993dc1a20ba0_31bf3856ad364e35_7.1.7600.20927_none_e07aabe2b3cd9a6f.manifest
File versionNot applicable
File size706
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_7024e4b01006d3935a0360a52e0372f2_31bf3856ad364e35_6.1.7600.20927_none_01873e960b73c95f.manifest
File versionNot applicable
File size703
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_757af8acbdf557f54160674971194ade_31bf3856ad364e35_6.1.7600.20927_none_5e22481b32d66698.manifest
File versionNot applicable
File size706
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_7a196b199ebf7730870cc3c5f269e29d_31bf3856ad364e35_6.1.7601.17581_none_0794142624513990.manifest
File versionNot applicable
File size711
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_7df18e32becb1c21c8ddbd0a995f8349_31bf3856ad364e35_6.1.7601.17581_none_c34fb54c815a06f0.manifest
File versionNot applicable
File size706
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_80f62159fbe9e429070090a1e688f841_31bf3856ad364e35_6.1.7601.17581_none_8a07074e3b8ae247.manifest
File versionNot applicable
File size703
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_85177c595eac2ae67e35535507e9f940_31bf3856ad364e35_6.1.7601.21686_none_0760dbd5bafee18a.manifest
File versionNot applicable
File size706
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_8c8c1c8dd000ab7f5b624e555b8d01bf_31bf3856ad364e35_6.1.7600.16783_none_c902ad27e26217fa.manifest
File versionNot applicable
File size706
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_9837f2701625e85a76cb0ee005988c9a_31bf3856ad364e35_6.1.7601.21686_none_cb7fe6d6b8ab81b7.manifest
File versionNot applicable
File size711
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_9e03ceeedf8237588ea12d86318d2687_31bf3856ad364e35_6.1.7601.21686_none_837ee347bcd03c17.manifest
File versionNot applicable
File size706
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_a16288c9d0bd8f458bfc4b025d4ee11d_31bf3856ad364e35_6.1.7600.16783_none_7f17de175026ded5.manifest
File versionNot applicable
File size711
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_a5f147269404944929b5638c50af9977_31bf3856ad364e35_6.1.7600.16783_none_bb9a0c0e9d098999.manifest
File versionNot applicable
File size702
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_a69a2c5c4e515fe759d8019476eb7224_31bf3856ad364e35_6.1.7601.21686_none_6642b0c1b289858a.manifest
File versionNot applicable
File size703
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_a960ec92381841fcd21aca579e4590a8_31bf3856ad364e35_7.1.7600.16783_none_25ba5228ddd5eb07.manifest
File versionNot applicable
File size706
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_a9de48e0ce92eb0dedbc54bc4f33836e_31bf3856ad364e35_6.1.7600.20927_none_b78619af752f8ac5.manifest
File versionNot applicable
File size711
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_c48aa5ffbc8a9da9a7ee9973b99fb6d3_31bf3856ad364e35_7.1.7601.17581_none_a2df2282fd13e757.manifest
File versionNot applicable
File size706
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_d1f878ec6151828b589a49d17b4be99f_31bf3856ad364e35_6.1.7601.21686_none_f304c7f6e7261f71.manifest
File versionNot applicable
File size702
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_ebc2acaece39e218ca2618c1ae3bfb5a_31bf3856ad364e35_7.1.7601.21686_none_7a6011e9ea247142.manifest
File versionNot applicable
File size706
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_f20106761b3e15b21fee59bbdc815064_31bf3856ad364e35_6.1.7600.16783_none_67ff48c233f863f3.manifest
File versionNot applicable
File size703
Date (UTC)18-Mar-2011
Time (UTC)15:52
File nameX86_microsoft-windows-p..topeercollab-client_31bf3856ad364e35_6.1.7600.16783_none_9d09b0d4ec2244cb.manifest
File versionNot applicable
File size2,188
Date (UTC)18-Mar-2011
Time (UTC)06:34
File nameX86_microsoft-windows-p..topeercollab-client_31bf3856ad364e35_6.1.7600.20927_none_9dd83036050b9f72.manifest
File versionNot applicable
File size2,188
Date (UTC)18-Mar-2011
Time (UTC)06:39
File nameX86_microsoft-windows-p..topeercollab-client_31bf3856ad364e35_6.1.7601.17581_none_9eee0d46e94a7e09.manifest
File versionNot applicable
File size2,188
Date (UTC)18-Mar-2011
Time (UTC)06:14
File nameX86_microsoft-windows-p..topeercollab-client_31bf3856ad364e35_6.1.7601.21686_none_9f7cab8402639c86.manifest
File versionNot applicable
File size2,188
Date (UTC)18-Mar-2011
Time (UTC)06:15
File nameX86_microsoft-windows-peertopeeradmin_31bf3856ad364e35_6.1.7600.16783_none_471dc763313ca80b.manifest
File versionNot applicable
File size3,811
Date (UTC)18-Mar-2011
Time (UTC)06:31
File nameX86_microsoft-windows-peertopeeradmin_31bf3856ad364e35_6.1.7600.20927_none_47ec46c44a2602b2.manifest
File versionNot applicable
File size3,811
Date (UTC)18-Mar-2011
Time (UTC)06:36
File nameX86_microsoft-windows-peertopeeradmin_31bf3856ad364e35_6.1.7601.17581_none_490223d52e64e149.manifest
File versionNot applicable
File size3,811
Date (UTC)18-Mar-2011
Time (UTC)06:17
File nameX86_microsoft-windows-peertopeeradmin_31bf3856ad364e35_6.1.7601.21686_none_4990c212477dffc6.manifest
File versionNot applicable
File size3,811
Date (UTC)18-Mar-2011
Time (UTC)06:19
File nameX86_microsoft-windows-peertopeerbase_31bf3856ad364e35_6.1.7600.16783_none_6bac9834875c4135.manifest
File versionNot applicable
File size10,965
Date (UTC)18-Mar-2011
Time (UTC)06:28
File nameX86_microsoft-windows-peertopeerbase_31bf3856ad364e35_6.1.7600.20927_none_6c7b1795a0459bdc.manifest
File versionNot applicable
File size10,965
Date (UTC)18-Mar-2011
Time (UTC)06:33
File nameX86_microsoft-windows-peertopeerbase_31bf3856ad364e35_6.1.7601.17581_none_6d90f4a684847a73.manifest
File versionNot applicable
File size10,965
Date (UTC)18-Mar-2011
Time (UTC)06:11
File nameX86_microsoft-windows-peertopeerbase_31bf3856ad364e35_6.1.7601.21686_none_6e1f92e39d9d98f0.manifest
File versionNot applicable
File size10,965
Date (UTC)18-Mar-2011
Time (UTC)06:13
File nameX86_microsoft-windows-peertopeergraphing_31bf3856ad364e35_6.1.7600.16783_none_629737fc4b13e168.manifest
File versionNot applicable
File size5,233
Date (UTC)18-Mar-2011
Time (UTC)06:36
File nameX86_microsoft-windows-peertopeergraphing_31bf3856ad364e35_6.1.7600.20927_none_6365b75d63fd3c0f.manifest
File versionNot applicable
File size5,233
Date (UTC)18-Mar-2011
Time (UTC)06:41
File nameX86_microsoft-windows-peertopeergraphing_31bf3856ad364e35_6.1.7601.17581_none_647b946e483c1aa6.manifest
File versionNot applicable
File size5,233
Date (UTC)18-Mar-2011
Time (UTC)06:18
File nameX86_microsoft-windows-peertopeergraphing_31bf3856ad364e35_6.1.7601.21686_none_650a32ab61553923.manifest
File versionNot applicable
File size5,233
Date (UTC)18-Mar-2011
Time (UTC)06:20
File nameX86_microsoft-windows-peertopeergrouping_31bf3856ad364e35_6.1.7600.16783_none_fb9e683c28b7dc79.manifest
File versionNot applicable
File size9,988
Date (UTC)18-Mar-2011
Time (UTC)06:29
File nameX86_microsoft-windows-peertopeergrouping_31bf3856ad364e35_6.1.7600.20927_none_fc6ce79d41a13720.manifest
File versionNot applicable
File size9,988
Date (UTC)18-Mar-2011
Time (UTC)06:34
File nameX86_microsoft-windows-peertopeergrouping_31bf3856ad364e35_6.1.7601.17581_none_fd82c4ae25e015b7.manifest
File versionNot applicable
File size9,988
Date (UTC)18-Mar-2011
Time (UTC)06:14
File nameX86_microsoft-windows-peertopeergrouping_31bf3856ad364e35_6.1.7601.21686_none_fe1162eb3ef93434.manifest
File versionNot applicable
File size9,988
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File nameWow64_microsoft-windows-peertopeerbase_31bf3856ad364e35_6.1.7601.17581_none_d4043a7c7142ada4.manifest
File versionNot applicable
File size9,139
Date (UTC)18-Mar-2011
Time (UTC)06:07
File nameWow64_microsoft-windows-peertopeerbase_31bf3856ad364e35_6.1.7601.21686_none_d492d8b98a5bcc21.manifest
File versionNot applicable
File size9,139
Date (UTC)18-Mar-2011
Time (UTC)06:06

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Keywords: kb, kbautohotfix, kbqfe, kbhotfixserver, kbfix, kbsurveynew, kbexpertiseinter

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Article Info
Article ID : 2521416
Revision : 1
Created on : 1/7/2017
Published on : 4/14/2011
Exists online : False
Views : 223