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A site crawl fails when a claims enabled SharePoint Server 2010 site has multiple cookies

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Symptoms

Consider the following scenario:
  • You have a claims enabled Microsoft SharePoint Server 2010 site.
  • The claims enabled SharePoint Server 2010 site has multiple cookies.
  • You try to crawl the site.
In this scenario, the crawl fails. Additionally, when users try to search for something, they receive an access denied error message.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Resolution

To resolve this issue, install the following update packages:  
2516471 Description of the SharePoint Server 2010 hotfix package (osrchwfe-x-none.msp): April 26, 2011
2516472 Description of the SharePoint Server 2010 hotfix package (sts-x-none.msp): April 26, 2011

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Keywords: kbqfe, kbsurveynew, kbexpertiseinter, kb

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Article Info
Article ID : 2521008
Revision : 2
Created on : 9/19/2018
Published on : 9/19/2018
Exists online : False
Views : 185