Description of the Office 2010 update: September 13, 2011

Update details

This update does not replace any previously released update.

How to obtain and install the update

To get the standalone package for this update, go to the Microsoft Update Catalog website.

Restart information

You do not have to restart the computer after you install this update.
 

How to determine whether the update is installed

Click here to view or hide detailed information

This update contains files that have the versions that are listed in the following table.
 

How to uninstall this update

Click here to view or hide detailed information
 

1. Click Start, and then click Run.
2. Type Appwiz.cpl, and then click OK.
3. Use one of the following procedures, depending on the operating system that you are running:
   • Windows 7 and Windows Vista
     1. Click View installed updates.
     2. In the list of updates, locate and click update 2515417, and then click Uninstall.
   • Windows XP
     1. Click to select the Show updates check box.
     2. In the list of updates, locate and click update 2515417, and then click Remove.

How to troubleshoot the issues when you install this upudate

You may also encounter the following issues when you try to install this update:

• The update installation fails.
• The system keeps reminding you to install this update although you already installed it.
• The desktop does not load.

If you encounter one if the issues mentioned above, you may try the following methods.

 

Method 1: Reset Windows Update components and then try updating your computer

To reset the Windows Update components automatically, click the
Fix itbutton or link. Click
Runin the
File Downloaddialog box, and then follow the steps in the Fix it wizard.

Note this Fix it Solution has two modes Default and Aggressive. You should run the Fix it solution in Default mode and determine whether it resolves your problem with Windows Update before you ru it in Aggressive mode.





Note this wizard may be in English only; however, the automatic fix also works for other language versions of Windows.

Note if you are not on the computer that has the problem, save the Fix it solution to a flash drive or a CD and then run it on the computer that has the problem.
For more information about how to reset Windows Update components, visit the following Microsoft Website:

Method 2: Manually download the update from the download link and then install it in clean boot mode

We suggest you to install the updates in clean boot mode to avoid the interruption of non-Microsoft programs. To enter clean boot mode on a computer, follow these steps:

1. Click Start, type msconfig in the Start Search box, and then press ENTER.
2. If you are prompted for an administrator password or for confirmation, type the password or click Continue.
3. On the General tab, click Selective Startup.
4. Under Selective Startup, clear the Load Startup Items check box.
5. Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.
6. Click OK.
7. When you are prompted, click Restart.
8. Try update your computer again.

For more information about this method, visit the following Microsoft Website:

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. For more information about the Office System TechCenter, visit the following Microsoft website: