Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. XADM: Service Pack Upgrade Is Unsuccessful with "Lodctr Dsactrs.ini" Error Message

XADM: Service Pack Upgrade Is Unsuccessful with "Lodctr Dsactrs.ini" Error Message

View products that this article applies to.

This article was previously published under Q251181

↑ Back to the top

Symptoms

Exchange Server service pack upgrade may be unsuccessful and the following error message may be displayed:
The command LODCTR DSACTRS.INI FAILED ERROR CODE <183>
The following error message may also be displayed:
Processing file <path>\server.ins at or near line 153.
An internal component has failed.
Id NO. C103798a

↑ Back to the top

Cause

This behavior occurs if the read-only attribute is set on the Perfc009.dat and Perfh009.dat files or if the files are locked open by another process (in the System32 folder).

During the upgrade process, these files are renamed to Perfc009.bak and Perfh009.bak, and are then re-created. If the read-only attribute is set on the files or if the files are locked open, this process cannot occur and the error message is displayed.

↑ Back to the top

Resolution

To resolve this issue, remove the read-only attribute or find the process that is locking the files open (shut down all non-essential services).

↑ Back to the top

Keywords: KB251181, kbprb, kbenv

↑ Back to the top

Article Info
Article ID : 251181
Revision : 5
Created on : 10/27/2006
Published on : 10/27/2006
Exists online : False
Views : 245