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An update that adds the ActiveX Installer Service to Windows Server 2008 R2


View products that this article applies to.

Symptoms

The ActiveX Installer Service is not available in Windows Server 2008 R2. Therefore, non-administrative users cannot install approved Active-X controls without support from an administrator.

Note The ActiveX Installer Service is available in Windows 7 and in Windows Vista.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Windows Server 2008 R2 or Windows Server 2008 R2 Service Pack 1 (SP1). Additionally, you must have the Desktop Experience feature installed.

For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
    VersionProductMilestoneService branch
    6.1.760
    0.20xxx
    Windows Server 2008 R2RTMLDR
    6.1.760
    1.21xxx
    Windows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Axinstsv.dll6.1.7600.20926114,68817-Mar-201105:13x64
Axinstsv.dll6.1.7601.21685114,68817-Mar-201105:01x64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about the ActiveX Installer Service, visit the following Microsoft TechNet website:For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
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File size716
Date (UTC)17-Mar-2011
Time (UTC)22:37
PlatformNot applicable
File nameAmd64_0dbb1b5b918fba55561135c7c37d877a_31bf3856ad364e35_6.1.7600.20926_none_ef4ab2ea168168ec.manifest
File versionNot applicable
File size716
Date (UTC)17-Mar-2011
Time (UTC)22:37
PlatformNot applicable
File nameAmd64_0de02fc43b335153e0f04644002198c3_31bf3856ad364e35_6.1.7601.21685_none_fd5d1361f70c951a.manifest
File versionNot applicable
File size716
Date (UTC)17-Mar-2011
Time (UTC)22:37
PlatformNot applicable
File nameAmd64_0feb8718e2945d3fe04480bac6e2f246_31bf3856ad364e35_6.1.7600.20926_none_b5362121fdbead0f.manifest
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Date (UTC)17-Mar-2011
Time (UTC)22:37
PlatformNot applicable
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Date (UTC)17-Mar-2011
Time (UTC)22:37
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Date (UTC)17-Mar-2011
Time (UTC)22:37
PlatformNot applicable
File nameAmd64_236b6673e7be8c5fd518b77f4b0b9f31_31bf3856ad364e35_6.1.7600.20926_none_692e1c57ea982945.manifest
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Date (UTC)17-Mar-2011
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File nameAmd64_3b1b7f2f12a22153e7d9619ed515529e_31bf3856ad364e35_6.1.7601.21685_none_9cc774690f47381e.manifest
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File nameAmd64_3bb01ccd3985bec680d7f72bdf62be3c_31bf3856ad364e35_6.1.7601.21685_none_133f09a2b8eff488.manifest
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File nameAmd64_3dd57a94ad6b0475fd6813abf0d62746_31bf3856ad364e35_6.1.7601.21685_none_4c70a91615c83c50.manifest
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File nameAmd64_42ca223151d82fbca7fc10b9be0cf822_31bf3856ad364e35_6.1.7600.20926_none_5ca3f6a4903375ee.manifest
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File nameAmd64_4bad74066de12f9e606a082ebd242a04_31bf3856ad364e35_6.1.7600.20926_none_8089f7b3bb58de0d.manifest
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Date (UTC)17-Mar-2011
Time (UTC)22:37
PlatformNot applicable
File nameAmd64_4bbe4071334481b1deaf856d1b098733_31bf3856ad364e35_6.1.7600.20926_none_457ad4b075d533af.manifest
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File nameAmd64_53e5e19ab5bdb5c75f2e44f2374c168b_31bf3856ad364e35_6.1.7601.21685_none_3646fe80fee93aa0.manifest
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File nameAmd64_553e035c4541b49721ad0473565843d0_31bf3856ad364e35_6.1.7600.20926_none_87145a2a1dbf6a16.manifest
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File nameAmd64_5e76771687cc226f074daf5ea33c5b59_31bf3856ad364e35_6.1.7601.21685_none_04b2b17863dfcbc0.manifest
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File nameAmd64_5f10bb3f4376d5d688a05f88d2c2972c_31bf3856ad364e35_6.1.7600.20926_none_635be8ad93567b3c.manifest
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File nameAmd64_68ec7e85337cec891f7cc4a988d937bf_31bf3856ad364e35_6.1.7601.21685_none_db9693ea151a848d.manifest
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File nameAmd64_68f8e4d2653cf5650a755a386316afd4_31bf3856ad364e35_6.1.7600.20926_none_68e57a7ba33eff85.manifest
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File nameAmd64_6b517110468e1462d36eaefe0aacc573_31bf3856ad364e35_6.1.7601.21685_none_2105584c232e4f35.manifest
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File nameAmd64_6fb97b27f7e4f56223b0ff57fe80d48b_31bf3856ad364e35_6.1.7601.21685_none_fc4a1511841cc656.manifest
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File nameAmd64_7e421eef68cb5f2afc6759b77effe51b_31bf3856ad364e35_6.1.7601.21685_none_c645670a044a2542.manifest
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File nameAmd64_815541b7ce6f9c40f7fd62971a523b66_31bf3856ad364e35_6.1.7601.21685_none_f2215d3b05b122f6.manifest
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File nameAmd64_87e8a405ea9ad87725f0aa9389f4034a_31bf3856ad364e35_6.1.7601.21685_none_3d32207839e19a20.manifest
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File nameAmd64_91259df8ca0f8e3d50e200f1e33e034d_31bf3856ad364e35_6.1.7601.21685_none_87464cea382c96b6.manifest
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File nameAmd64_936db08945c38c5ffcbb49ae5d34fde2_31bf3856ad364e35_6.1.7601.21685_none_5cff43b1fb92dfb5.manifest
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File nameAmd64_9aeceb7ab2ac15a2f304f6b99e19024d_31bf3856ad364e35_6.1.7601.21685_none_45c514ecdd5ffaa4.manifest
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File nameAmd64_f78a70e86431024a39b3fe69266214ff_31bf3856ad364e35_6.1.7600.20926_none_d27a6526abdc1d3b.manifest
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Article Info
Article ID : 2508120
Revision : 1
Created on : 1/7/2017
Published on : 4/14/2011
Exists online : False
Views : 303