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XL2000: Custom Toolbar Is Lost When Workbook Is Sent as Attachment

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This article was previously published under Q250793

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Symptoms

When you open a Microsoft Excel 2000 workbook that has an attached toolbar, the toolbar may not be present.

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Cause

This occurs if the following conditions are true:
  1. You create a custom toolbar in Excel 2000.
  2. You use the Send to Mail Recipient (as Attachment) command to send the workbook that contains the custom toolbar to a mail recipient.
  3. After sending the workbook, you delete the custom toolbar.
  4. You re-open the sent workbook.

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Resolution

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025� OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)
To temporarily work around this problem, do one of the following:
  • Save the workbook and send it through the mail client as an attachment. -or-

  • Use an Auto_Open macro to create the custom toolbar in the workbook.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

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References

For more information about Auto_Open macros, click Microsoft Excel Help on the Help menu, type RunAutoMacros method in the Office Assistant or the Answer Wizard, and then click Search to view the topic.

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Keywords: KB250793, kbqfe, kbfix, kbbug

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Article Info
Article ID : 250793
Revision : 3
Created on : 11/5/2003
Published on : 11/5/2003
Exists online : False
Views : 215