Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:
322756 How to back up and restore the registry in Windows
On the client that is running Outlook, remove the Closest GC registry entry. To do this, follow these steps.
Note The Closest GC registry entry and its value may be deployed as part of a custom Group Policy template. Contact your system administrator if this problem occurs again.
- Click Start, click Run, type regedit and then press Enter.
- Locate the following registry subkey:
HKEY_CURRENT_USER\Software\Microsoft\Exchange\ExchangeProvider
- Right-click Closest GC, and then click Delete.
- Exit Registry Editor.
- Restart the client computer that is running Outlook.