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A link in an .html file that you open in Outlook does not work in Windows 7 or in Windows Server 2008 R2


View products that this article applies to.

Symptoms

Consider the following scenario:
  • You install Windows Internet Explorer 9 on a computer that is running Windows 7 or Windows Server 2008 R2.
  • You drag an .html file that contains a link into any folder except the Inbox folder in Microsoft Outlook.
  • You click the link that is displayed in the Reading Pane.
In this scenario, the link does not work.

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More Information

Update information

How to obtain this update

The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 7Download Download the update package now.
All supported x64-based versions of Windows 7Download Download the update package now.
All supported x64-based versions of Windows Server 2008 R2Download Download the update package now.
All supported IA-64-based versions of Windows Server 2008 R2Download Download the update package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this update, you must be running one of the following operating systems:
  • Windows 7
  • Windows 7 Service Pack 1 (SP1)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)
For more information about how to obtain a Windows 7 or a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the update in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update does not replace a previously released update.

File information

The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 7 and Windows Server 2008 R2 file information notes
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    VersionProductSR_LevelService branch
    6.1.760
    0.
    16xxx
    Windows 7 and Windows Server 2008 R2RTMGDR
    6.1.760
    0.
    20xxx
    Windows 7 and Windows Server 2008 R2RTMLDR
    6.1.760
    1.
    17xxx
    Windows 7 and Windows Server 2008 R2SP1GDR
    6.1.760
    1.
    21xxx
    Windows 7 and Windows Server 2008 R2SP1LDR
  • GDR service branches contain only those fixes that are widely released to address widespread, extremely important issues. LDR service branches contain hotfixes in addition to widely released fixes.
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows 7
File nameFile versionFile sizeDateTimePlatform
Prevhost.exe6.1.7600.1676231,23218-Feb-201105:33x86
Prevhost.exe6.1.7600.2090431,23218-Feb-201105:54x86
Prevhost.exe6.1.7601.1756231,23218-Feb-201105:39x86
Prevhost.exe6.1.7601.2166331,23218-Feb-201105:10x86
For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Prevhost.exe6.1.7600.1676231,23218-Feb-201106:33x64
Prevhost.exe6.1.7600.2090431,23218-Feb-201106:42x64
Prevhost.exe6.1.7601.1756231,23218-Feb-201110:51x64
Prevhost.exe6.1.7601.2166331,23218-Feb-201106:05x64
Prevhost.exe6.1.7600.1676231,23218-Feb-201105:33x86
Prevhost.exe6.1.7600.2090431,23218-Feb-201105:54x86
Prevhost.exe6.1.7601.1756231,23218-Feb-201105:39x86
Prevhost.exe6.1.7601.2166331,23218-Feb-201105:10x86
For all supported IA-64-based versions of Windows Server 2008 R2
File nameFile versionFile sizeDateTimePlatform
Prevhost.exe6.1.7600.1676255,29618-Feb-201105:20IA-64
Prevhost.exe6.1.7600.2090455,29618-Feb-201105:14IA-64
Prevhost.exe6.1.7601.1756255,29618-Feb-201105:02IA-64
Prevhost.exe6.1.7601.2166355,29618-Feb-201105:13IA-64
Prevhost.exe6.1.7600.1676231,23218-Feb-201105:33x86
Prevhost.exe6.1.7600.2090431,23218-Feb-201105:54x86
Prevhost.exe6.1.7601.1756231,23218-Feb-201105:39x86
Prevhost.exe6.1.7601.2166331,23218-Feb-201105:10x86
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
File nameUpdate.mum
File versionNot applicable
File size2,301
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameX86_38f14697777f16d42bed0c8c50db6aec_31bf3856ad364e35_6.1.7600.16762_none_9a6699c2f81bfe16.manifest
File versionNot applicable
File size705
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameX86_3cd94076e5182becc29aed0ec92f21fc_31bf3856ad364e35_6.1.7600.20904_none_1d7a0a94922de99e.manifest
File versionNot applicable
File size705
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameX86_7696f6cd03135494014f322d4316d16b_31bf3856ad364e35_6.1.7601.21663_none_5afcfca9913a5e3b.manifest
File versionNot applicable
File size705
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameX86_c6b31a346ac9b361956c73ec3165f819_31bf3856ad364e35_6.1.7601.17562_none_a74802e0a57766bb.manifest
File versionNot applicable
File size705
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameX86_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7600.16762_none_432661d86224ac05.manifest
File versionNot applicable
File size7,710
Date (UTC)18-Feb-2011
Time (UTC)06:06
PlatformNot applicable
File nameX86_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7600.20904_none_43f2e0a57b0fd3fe.manifest
File versionNot applicable
File size7,710
Date (UTC)18-Feb-2011
Time (UTC)06:21
PlatformNot applicable
File nameX86_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7601.17562_none_450cbede5f4b17f1.manifest
File versionNot applicable
File size7,710
Date (UTC)18-Feb-2011
Time (UTC)06:07
PlatformNot applicable
File nameX86_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7601.21663_none_45975bf37867d112.manifest
File versionNot applicable
File size7,710
Date (UTC)18-Feb-2011
Time (UTC)05:44
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File nameAmd64_894bc79b819be8f3e7d42942c4a99c63_31bf3856ad364e35_6.1.7601.17562_none_680fe69eeff7c1b0.manifest
File versionNot applicable
File size1,058
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameAmd64_a4df9068c4289c35645cc71e437eeeaa_31bf3856ad364e35_6.1.7601.21663_none_8707b9e7747a5324.manifest
File versionNot applicable
File size1,058
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameAmd64_c76d81d9cd93e0594882f67c2b38e600_31bf3856ad364e35_6.1.7600.16762_none_178f049b8297bfc1.manifest
File versionNot applicable
File size1,058
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameAmd64_df52e66893a3614a830776ed9d8d951f_31bf3856ad364e35_6.1.7600.20904_none_8bf9ef34088d966e.manifest
File versionNot applicable
File size1,058
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameAmd64_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7600.16762_none_9f44fd5c1a821d3b.manifest
File versionNot applicable
File size7,563
Date (UTC)18-Feb-2011
Time (UTC)06:59
PlatformNot applicable
File nameAmd64_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7600.20904_none_a0117c29336d4534.manifest
File versionNot applicable
File size7,563
Date (UTC)18-Feb-2011
Time (UTC)07:27
PlatformNot applicable
File nameAmd64_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7601.17562_none_a12b5a6217a88927.manifest
File versionNot applicable
File size7,563
Date (UTC)18-Feb-2011
Time (UTC)11:23
PlatformNot applicable
File nameAmd64_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7601.21663_none_a1b5f77730c54248.manifest
File versionNot applicable
File size7,563
Date (UTC)18-Feb-2011
Time (UTC)06:34
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size2,317
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameX86_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7600.16762_none_432661d86224ac05.manifest
File versionNot applicable
File size7,710
Date (UTC)18-Feb-2011
Time (UTC)06:06
PlatformNot applicable
File nameX86_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7600.20904_none_43f2e0a57b0fd3fe.manifest
File versionNot applicable
File size7,710
Date (UTC)18-Feb-2011
Time (UTC)06:21
PlatformNot applicable
File nameX86_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7601.17562_none_450cbede5f4b17f1.manifest
File versionNot applicable
File size7,710
Date (UTC)18-Feb-2011
Time (UTC)06:07
PlatformNot applicable
File nameX86_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7601.21663_none_45975bf37867d112.manifest
File versionNot applicable
File size7,710
Date (UTC)18-Feb-2011
Time (UTC)05:44
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File nameIa64_2880bacc490e0971c3cc9f034012b350_31bf3856ad364e35_6.1.7601.21663_none_0efba7458b0347db.manifest
File versionNot applicable
File size1,056
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameIa64_7622f38dfe3ffabfcde31cbc7bd0c30b_31bf3856ad364e35_6.1.7601.17562_none_c65a44e33de4f247.manifest
File versionNot applicable
File size1,056
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameIa64_9b070ee73719ba429bd7d8dc2dd6d106_31bf3856ad364e35_6.1.7600.20904_none_a31d1ca209b932dc.manifest
File versionNot applicable
File size1,056
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameIa64_c093ebb171cf42954d56e75442d3510b_31bf3856ad364e35_6.1.7600.16762_none_304b454dcd6dcc20.manifest
File versionNot applicable
File size1,056
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameIa64_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7600.16762_none_432805ce6222b501.manifest
File versionNot applicable
File size7,562
Date (UTC)18-Feb-2011
Time (UTC)06:59
PlatformNot applicable
File nameIa64_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7600.20904_none_43f4849b7b0ddcfa.manifest
File versionNot applicable
File size7,562
Date (UTC)18-Feb-2011
Time (UTC)07:22
PlatformNot applicable
File nameIa64_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7601.17562_none_450e62d45f4920ed.manifest
File versionNot applicable
File size7,562
Date (UTC)18-Feb-2011
Time (UTC)07:01
PlatformNot applicable
File nameIa64_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7601.21663_none_4598ffe97865da0e.manifest
File versionNot applicable
File size7,562
Date (UTC)18-Feb-2011
Time (UTC)06:30
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size1,947
Date (UTC)19-Feb-2011
Time (UTC)00:07
PlatformNot applicable
File nameX86_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7600.16762_none_432661d86224ac05.manifest
File versionNot applicable
File size7,710
Date (UTC)18-Feb-2011
Time (UTC)06:06
PlatformNot applicable
File nameX86_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7600.20904_none_43f2e0a57b0fd3fe.manifest
File versionNot applicable
File size7,710
Date (UTC)18-Feb-2011
Time (UTC)06:21
PlatformNot applicable
File nameX86_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7601.17562_none_450cbede5f4b17f1.manifest
File versionNot applicable
File size7,710
Date (UTC)18-Feb-2011
Time (UTC)06:07
PlatformNot applicable
File nameX86_microsoft-windows-shell-previewhost_31bf3856ad364e35_6.1.7601.21663_none_45975bf37867d112.manifest
File versionNot applicable
File size7,710
Date (UTC)18-Feb-2011
Time (UTC)05:44
PlatformNot applicable

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Keywords: kb, atdownload, kbexpertiseinter, kbsurveynew, kbfix

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Article Info
Article ID : 2506928
Revision : 5
Created on : 4/9/2020
Published on : 4/9/2020
Exists online : False
Views : 318