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Remote Printer Management snap-in shows no printers


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Symptoms

When connecting remotely from a Windows 7 machine to a Windows Server 2008 R2 print server and attempting to use the Printer Management snap-in, no printers may appear in the Printer Management Console.

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Cause

This can occur if the client system does not have a DNS 'A' record (forward lookup) configured.

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Resolution

Add a DNS 'A' record for the system that is running the Printer Management Console.

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Keywords: kb

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Article Info
Article ID : 2506505
Revision : 1
Created on : 1/7/2017
Published on : 2/7/2011
Exists online : False
Views : 309