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Users cannot access the Enterprise Search Center in SharePoint Online for Office 365


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Symptoms

In Microsoft SharePoint Online for Microsoft Office 365 for enterprises, users cannot access the Enterprise Search Center. However, users can search for content on other SharePoint Online sites.

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Cause

By default, users are not granted permissions to access the Enterprise Search Center. However these permissions�do not affect typical searches for files and content on other SharePoint Online site pages.

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Workaround

To work around this behavior, site administrators can manually add users to the Enterprise Search Center. To do this, follow these steps:
  1. Sign in to the Enterprise Search Center as the tenant administrator. The URL of the Enterprise Search Center is https://TenantName/Search.
  2. Click Site Actions, and then click Site Settings.
  3. On the Site Settings page, click Site permissions.
  4. On the Site Permissions page, click Grant Permissions, and then follow these steps:
    1. In the Select Users area, add the All Users (membership) group to the Users/Groups box.
    2. In the Grant Permissions area, click Add users to a SharePoint group, and then select Visitors (Read) in the Grant Permissions box.
    3. In the Send E-Mail area, optionally, click to clear the Send welcome email to the new user's check box.
  5. Click OK.

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Keywords: KB2502839, o365e, o365062011, o365m, o365a, o365

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Article Info
Article ID : 2502839
Revision : 16
Created on : 1/6/2013
Published on : 1/6/2013
Exists online : False
Views : 70