Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. "There are no items to show in this view." error message when you try to view a folder in Outlook in an Exchange Server 2010 environment

"There are no items to show in this view." error message when you try to view a folder in Outlook in an Exchange Server 2010 environment

View products that this article applies to.

Symptoms

Assume that you try to view a folder that contains items in Microsoft Office Outlook in a Microsoft Exchange Server 2010 environment. You sort the items by Categories. In this situation, you receive the following error message:

There are no items to show in this view.

This issue occurs when you try to perform one of the following operations:
  • View a public folder.
  • View someone else’s mailbox by using Outlook in cached mode.
  • View your own mailbox by using Outlook in online mode.
Note The folder items may appear when you reverse the sort order several times.

↑ Back to the top

Resolution

To resolve this issue, install the following update rollup:
2579150 Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

Keywords: kbqfe, kbfix, kbexpertiseinter, kbsurveynew, kbhotfixrollup, kb

↑ Back to the top

Article Info
Article ID : 2500648
Revision : 2
Created on : 9/18/2018
Published on : 9/18/2018
Exists online : False
Views : 318