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The Create Activities screen does not display when a Mail Merge is completed against a non-default Organization in the Microsoft Dynamics CRM Client for Outlook

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Symptoms

Create Activities screen will not pop-up when you complete mail merge against non-default Organization in the Microsoft Dynamics CRM Client for Microsoft Office Outlook. If you perform the mail merge against the default organization, it works as expected.

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Cause

The Create Activities feature for Mail Merge only works with the default organization.

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Resolution

This is by design.

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2500500
Revision : 1
Created on : 1/7/2017
Published on : 6/15/2012
Exists online : False
Views : 236