When trying to configure the Microsoft Dynamics CRM Client for Microsoft Office Outlook against the Dynamics CRM Online environment you get the following error:
Cannot connect to Microsoft Dynamics CRM server because we cannot authenticate your credentials. Check your connection or contact your administrator for more help
In the Crm50ClientConfig.log you see errors like the following:
Error connecting to URL: https://dev.crm.dynamics.com/XRMServices/2011/Discovery.svc Exception: System.ArgumentNullException: Value cannot be null.
Parameter name: path1
Error connecting to URL: https://dev.crm4.dynamics.com/XRMServices/2011/Discovery.svc Exception: System.ArgumentNullException: Value cannot be null.
Parameter name: path1
Error connecting to URL: https://dev.crm5.dynamics.com/XRMServices/2011/Discovery.svc Exception: System.ArgumentNullException: Value cannot be null.
Parameter name: path1
Exception : Value cannot be null.
Exception : Authentication was canceled.
Cannot connect to Microsoft Dynamics CRM server because we cannot authenticate your credentials. Check your connection or contact your administrator for more help
In the Crm50ClientConfig.log you see errors like the following:
Error connecting to URL: https://dev.crm.dynamics.com/XRMServices/2011/Discovery.svc Exception: System.ArgumentNullException: Value cannot be null.
Parameter name: path1
Error connecting to URL: https://dev.crm4.dynamics.com/XRMServices/2011/Discovery.svc Exception: System.ArgumentNullException: Value cannot be null.
Parameter name: path1
Error connecting to URL: https://dev.crm5.dynamics.com/XRMServices/2011/Discovery.svc Exception: System.ArgumentNullException: Value cannot be null.
Parameter name: path1
Exception : Value cannot be null.
Exception : Authentication was canceled.