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The Configuration Manager 2007 Reporting Services point fails with 'SRS root folder "configmgr_<sitecode>" is not present'


Symptoms

The Microsoft System Center Configuration Manager 2007 Reporting Services point (ConfigMgr 2007 SRS) may report the following errors in the SMS_SRS_REPORTING_POINT Component Status Log:

SMS_SRS_REPORTING_POINT 7404 SRS is not installed or properly configured on SRS Reporting point server "<servername>".

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Cause

This error can occur if the Copy Reports to Reporting Services Wizard has not been run on the server.  This is a manual step that must be completed to create the default reporting structure that the component expects.  This error will be logged every time the Reporting Services SMS_SRS_REPORTING_POINT thread restarts.

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Resolution

To correct this error use the following steps:

1. Run the Configuration Manager 2007 Administration Console as an administrator and navigate to Site Database\Computer Management\Reporting\Reporting Services\<SERVERNAME> (where <SERVERNAME is the name of your Reporting Services server).

2. Right-click on Reporting Services and choose Copy Reports to Reporting Services

3. Follow the wizard, using the appropriate choices as outlined in http://technet.microsoft.com/en-us/library/cc161781.aspx

4. Restart the SMS_SRS_REPORTING_POINT thread in ConfigMgr Service Manager.

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Keywords: vkball, kb

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Article Info
Article ID : 2498344
Revision : 1
Created on : 1/8/2017
Published on : 1/24/2011
Exists online : False
Views : 114