Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. The Store.exe process crashes when you try to unmount an active copy of a mailbox database that is hosted by a mailbox server in an Exchange Server 2010 SP1 environment

The Store.exe process crashes when you try to unmount an active copy of a mailbox database that is hosted by a mailbox server in an Exchange Server 2010 SP1 environment

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a mailbox server that is a member of a Database Availability Group (DAG) in a Microsoft Exchange Server 2010 Service Pack 1 (SP1) environment.
  • The Exchange Information Store service (Store.exe) is running on the mailbox server.
  • The mailbox server hosts the active copy of the mailbox database.
  • You try to unmount the active copy of the mailbox database.
In this scenario, the Store.exe process crashes. Additionally, when you end the Store.exe process, the timely high availability of the Exchange server cannot be executed. Therefore, the DAG may become unbalanced.

↑ Back to the top

Resolution

To resolve this issue, install the following update rollup:
2529939 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 1

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

Keywords: kbqfe, kbfix, kbhotfixrollup, kbexpertiseinter, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 2497682
Revision : 1
Created on : 1/7/2017
Published on : 4/6/2011
Exists online : False
Views : 284