Following an upgrade to Windows 7 Service Pack 1 (SP1), during the Post-Configuration tasks the client system may bluescreen and crash. The upgrade to Windows 7 SP1 completes successfully, however.
During shutdown, the following is logged:
[11/02/2010 15:44:48:481 JGSW ERR] {hap=0:tid=121C}
The Application Virtualization Client FSI encountered an exception during shutdown. A minidump may have been generated.
An initial investigation of the dump shows the following:
FAULTING_IP:
+39
2a9e488d ?? ???
EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 2a9e488d
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000008
Parameter[1]: 2a9e488d
Attempt to execute non-executable address 2a9e488d
PROCESS_NAME: sftlist.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 00000008
EXCEPTION_PARAMETER2: 2a9e488d
WRITE_ADDRESS: 2a9e488d
During shutdown, the following is logged:
[11/02/2010 15:44:48:481 JGSW ERR] {hap=0:tid=121C}
The Application Virtualization Client FSI encountered an exception during shutdown. A minidump may have been generated.
An initial investigation of the dump shows the following:
FAULTING_IP:
+39
2a9e488d ?? ???
EXCEPTION_RECORD: ffffffff -- (.exr 0xffffffffffffffff)
ExceptionAddress: 2a9e488d
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 00000008
Parameter[1]: 2a9e488d
Attempt to execute non-executable address 2a9e488d
PROCESS_NAME: sftlist.exe
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
EXCEPTION_PARAMETER1: 00000008
EXCEPTION_PARAMETER2: 2a9e488d
WRITE_ADDRESS: 2a9e488d