Platform hotfix resource files for Microsoft Dynamics NAV 2009 Service Pack 1

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newst art.aspx

You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global +Support+Contacts

Customers

https://mbs.microsoft.com/customersource/support/information/SupportIn formation/global_support_contacts_eng.htm

In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

How to obtain the Microsoft Dynamics NAV hotfix or update files

After you request a Microsoft Dynamics NAV hotfix, a hyperlink will be sent to you in an email message.


The email message will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.


If you click Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.


If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. Then, you must provide the password provided in the email message.


If you click Cancel, the download process stops.

How to install a Microsoft Dynamics NAV hotfix or an update file

The Microsoft Dynamics NAV platform hotfixes and updates are made available as single files. To install a Microsoft Dynamics NAV hotfix or an update, you must replace the existing Microsoft Dynamics NAV installation files with the hotfix or the update files. To do this, follow these steps.

Step 1: Locate the country folder for the installation in the hotfix files

In the hotfix files, locate the country folder that applies to your installation.

Step 2: Replace the files in the Microsoft Dynamics NAV Classic client installation

In the Microsoft Dynamics NAV Classic client installation, replace the following files by using the hotfix files.
The Microsoft Dynamics NAV Classic Client is usually installed in the following directory:You must replace the files that are installed in the Classic client root folder and in the specific language folders in the installation directory.


Note Before you replace the files in the Microsoft Dynamics NAV Classic client installation, you must close the Microsoft Dynamics NAV Classic client.

To replace the files, follow these steps.

Note The following example references a German installation.

1. Copy the fin.stx and the fin.etx files from the ENU folder in the Cside folder in the hotfix files to the following folder:
   C:\Program Files\Microsoft Dynamics NAV\60\Classic\ENU
2. Copy the fin.stx and the fin.etx files from the DEU folder in the Cside folder in the hotfix files to the following folders:
   C:\Program Files\Microsoft Dynamics NAV\60\Classic
   C:\Program Files\Microsoft Dynamics NAV\60\Classic\DEU

Step 3: Replace the files in the Microsoft Dynamics NAV RoleTailored client installation

In the Microsoft Dynamics NAV RoleTailored client installation, replace the following files by using the hotfix files.The Microsoft Dynamics NAV RoleTailored client is usually installed in the following directory:

Note Before you replace the files in the Microsoft Dynamics NAV RoleTailored client installation, you must close the Microsoft Dynamics NAV RoleTailored client.

To replace the files, follow this step.

Note The following example references a German installation.

Copy the files from the de-DE folder in the RTC folder in the hotfix files to the following folder:

Step 4: Replace the files in the Microsoft Dynamics NAV Server installation

In the Microsoft Dynamics NAV Server installation, replace the following files by using the hotfix files.The Microsoft Dynamics NAV Server is usually installed in the following directory:

Note Before you replace the files in the Microsoft Dynamics Server installation, you must stop the Microsoft Dynamics NAV Server service.

To replace the files, follow these steps.

Note The following example references a German installation.

1. Copy the Microsoft.Dynamics.Nav.Language.resources.dll file from the de-DE folder in the Server folder in the hotfix files to the following folder:
   C:\Program Files\Microsoft Dynamics NAV\60\Service\de-DE
2. Copy the nclcsrt.etx and nclcsrt.stx files from the ENU folder in the Server folder in the hotfix files to the following folder:
   C:\Program Files\Microsoft Dynamics NAV\60\Service\ENU
3. Copy the nclcsrt.etx and nclcsrt.stx files from the DEU folder in the Server folder in the hotfix files to the following folders:
   C:\Program Files\Microsoft Dynamics NAV\60\Service
   C:\Program Files\Microsoft Dynamics NAV\60\Service\DEU

After you replace the files in the Microsoft Dynamics Server installation, you must start the Microsoft Dynamics NAV Server service.

Step 5: Replace the files in the Microsoft Dynamics NAV Application Server installation

If you have Microsoft Dynamics NAV Application Server installed, replace the following files in the Microsoft Dynamics NAV Application Server installation by using the hotfix files.The Microsoft Dynamics NAV Application Server is usually installed in the following directory:

Note Before you replace the files in the Microsoft Dynamics NAV Application Server installation, you must stop the Microsoft Dynamics NAV Application Server service.

To replace the files, follow this step:
Copy the fin.etx and the fin.stx files from the ENU folder in the Cside folder in the hotfix files to the following folder:After you replace the files in the Microsoft Dynamics Application Server installation, you must start the Microsoft Dynamics NAV Application Server service.

Step 6: Replace the files in the Microsoft Dynamics NAV Outlook Add-in installation

In the Microsoft Dynamics NAV Outlook Add-in installation, replace the following files by using the hotfix files.The Microsoft Dynamics NAV Outlook Add-in is usually installed in the following directory:To replace the files, follow this step:
Copy the fin.etx and the fin.stx files from the ENU folder in the Cside folder in the hotfix files to the following folder:

Step 7: Replace the files in the Microsoft Dynamics NAV Database Server installation

If you have Microsoft Dynamics NAV Database Server installed, replace the following files in the Microsoft Dynamics NAV Database Server installation by using the hotfix files.The Microsoft Dynamics NAV Database Server is usually installed in the following directory:

Note Before you replace the files in the Microsoft Dynamics NAV Database Server installation, you must stop the Microsoft Dynamics NAV Database Server service.

To replace the files, follow this step:
Copy the fin.etx and the fin.stx files from the ENU folder in the Cside folder in the hotfix files to the following folder:After you replace the files in the Microsoft Dynamics Database Server installation, you must start the Microsoft Dynamics NAV Database Server service.

Step 8: Replace the files in the Microsoft Dynamics NAV ODBC driver installation

If you have the Microsoft Dynamics NAV ODBC driver installed, replace the following files in the Microsoft Dynamics NAV ODBC driver installation.The Microsoft Dynamics NAV ODBC driver is usually installed in the following directory:To replace the files, follow this step:
Copy the fin.etx and the fin.stx files from the ENU folder in the Cside folder in the hotfix files to the following folder:

Prerequisites

You must have Microsoft Dynamics NAV 2009 Service Pack 1 installed to apply this hotfix.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.