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  2. You cannot use ECP to perform a wipe on a mobile phone in an Exchange Server 2010 SP1 environment

You cannot use ECP to perform a wipe on a mobile phone in an Exchange Server 2010 SP1 environment

Symptoms

You cannot use Exchange Control Panel (ECP) to perform a wipe on a mobile phone in a Microsoft Exchange Server 2010 Service Pack 1 (SP1) environment. Additionally, you receive the following exception in the web browser:

Message: $0 is not a function
Url: http://<URL>/Scripts/list.js
Line: 20

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Cause

This issue occurs because of an error in the JScript implementation.

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Resolution

To resolve this issue, install the following update rollup:
2579150 Description of Update Rollup 4 for Exchange Server 2010 Service Pack 1

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about how to perform a wipe on a mobile phone, visit the following Microsoft website:
How to perform a wipe on a mobile phone

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kbhotfixrollup, kb

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Article Info
Article ID : 2493393
Revision : 2
Created on : 9/21/2018
Published on : 9/21/2018
Exists online : False
Views : 303