Hotfix information
A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.
If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.
Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website: Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.Prerequisites
To apply this hotfix, you must have Commerce Server 2009 installed.
Restart requirement
You do not have to restart the computer after you apply this hotfix. However, you must restart IIS after you apply this hotfix.
To restart IIS, type the following command at a command prompt, and then press ENTER:
IISRESET /RESTART
Note This command stops and then restarts all IIS services that are running on a computer.
Hotfix replacement information
This hotfix does not replace any other hotfix.
Installation steps
If you use Microsoft Commerce Server 2009 together with SharePoint Server 2010, download and install the hotfix package that has the "CS2009TP_ KB2492964" label. If you use Microsoft Commerce Server 2009 RTM together with SharePoint Server 2007, download and install the hotfix package that has the "CS2009RTM_ KB2492964" label. These two hotfix packages contain the following files and a source folder that has the EncryptionHelper.cs file:
- For the " CS2009TP_ KB2492964" hotfix package:
- CS2009TP-KB2492964-x86.exe
- Hotfix.txt
- For the " CS2009RTM_ KB2492964" hotfix package:
- Commerceserver2007sp3-KB2492964-enu.exe
- Cs2009-KB2492964-x86.exe
- Hotfix.txt
Notes- The installation file that you have to install depends on the version of SharePoint on the computer that is running Commerce Server.
- You must use the local administrator account when you install this hotfix, or you must run the hotfix by using the Run as Administrator option. If you are running Windows Vista, Windows Server 2008, or a later operating system, and if User Account Control (UAC) is enabled, we recommend that you use the Run as Administrator option.
After you run the installation files, use the method that is described for one of the following situations:
- Situation 1
If no sites are deployed, run SharePoint Commerce Services Configuration Wizard to deploy the new site by using the updated MicrosoftCommerceWebParts.WSP solution file. - Situation 2
If some sites are deployed, deploy the updated Web solution package (WSP) file by using the following stsadm command:stsadm -o upgradesolution -name microsoftcommercewebparts.wsp -filename MicrosoftCommerceWebParts.WSP -immediate -allowgacdeployment
- Situation 3
If Web Parts are customized by using the CommerceSharePointExtensibilityKit tool, follow these steps:- Locate the updated source EncryptionHelper.cs file in the source folder that is contained in this hotfix package.
- Use this source file to replace the EncryptionHelper.cs file that is in the CommerceSharePointExtensibilityKit folder.
- Compile the assemblies for the Web Parts.
- Deploy the new MicrosoftCommerceWebParts.WSP file.
File information
The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.Commerce Server 2009 RTM
File name | File version | File size | Date | Time | Platform |
---|
Cs2009hotfixhelper.exe | 6.0.4171.34 | 13,080 | 11-Jan-2011 | 11:46 | x86 |
Microsoft.catalogserver.dll | 6.0.4171.34 | 756,520 | 11-Jan-2011 | 11:46 | x86 |
Microsoft.commerceserver.runtime.dll | 6.0.4171.34 | 850,744 | 11-Jan-2011 | 11:46 | x86 |
Microsoft.commerceserver.catalog.dll | 6.0.4171.34 | 961,336 | 11-Jan-2011 | 11:15 | x86 |
Microsoft.commerce.providers.dll | 1.0.20123.30 | 690,040 | 12-Jan-2011 | 21:25 | x86 |
Microsoftcommercewebparts.wsp | Not applicable | 699,748 | 12-Jan-2011 | 21:49 | Not applicable |
Encryptionhelper.cs | Not Applicable | 6,013 | 09-Feb-2011 | 06:14 | Not Applicable |
Commerce Server 2009 Template Pack for SharePoint 2010
File name | File version | File size | Date | Time | Platform |
---|
microsoftcommercewebparts.wsp | Not applicable | 707,847 | 11-Jan-2011 | 21:26 | Not applicable |
Encryptionhelper.cs | Not Applicable | 5,446 | 13-Jan-2011 | 01:03 | Not Applicable |