Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Some programs have compatibility issues with Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Some programs have compatibility issues with Service Pack 1 for Windows 7 and for Windows Server 2008 R2

View products that this article applies to.

Symptoms

After you install Service Pack 1 (SP1) for Windows 7 or for Windows Server 2008 R2, or after you install programs on a computer that is already running Windows 7 SP1 or Windows Server 2008 R2 SP1, some programs may not function as expected.

↑ Back to the top

Cause

Windows 7 SP1 and Windows Server 2008 R2 SP1 contain security, reliability, and feature updates for Windows 7 and for Windows Server 2008 R2. Certain programs may experience a loss of functionality after you install SP1 for Windows 7 or for Windows Server 2008 R2. However, most programs continue to work as expected. This article lists the programs that have been reported to experience a loss of functionality when they are installed on a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1.

Notes
  • The lists in the "More information" section should not be considered complete lists of the programs that experience a loss of functionality when they are used on a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1.
  • If you are using a program that appears in these lists, you may have to contact the software vendor for more information.

↑ Back to the top

More Information

The following tables contain programs that are known to experience a loss of functionality when they are used on a computer that is running Windows 7 SP1 or Windows Server 2008 R2 SP1.

If a program that is not mentioned in this article has a change in functionality after you install SP1 for Windows 7 or for Windows Server 2008 R2, use the following methods to work around this problem:
  • After you notice that a program is not working correctly, restart the computer at least one time. This may resolve the problem by forcing services or pending functions to finish running.
  • Contact the software vendor. For example, visit the support area of the software vendor website. You may be able to find an application update that mentions Windows 7 SP1 and Windows Server 2008 R2 SP1. Or, you may find a newer version of the program that was released after SP1 was released.
  • Report the problem to the software vendor. You may be able to use a contact link on the software vendor website to report the problem and to request an updated version of the program.

Programs that do not run after you install Service Pack 1

The programs in the following table do not run after you install SP1 for Windows 7 or for Windows Server 2008 R2.

Program
Name		Program
Version		Software
Vendor		Website for more information or for updated software
IncrediMail Xe2.0IncrediMail Ltdhttp://www.incredimail.com/
Ninja Trader
7.0; 6.5Ninja Trader
http://www.ninjatrader.com

Programs that have a loss of functionality after you install Service Pack 1

The programs in the following table experience a major or minor loss of functionality after you install SP1 for Windows 7 or for Windows Server 2008 R2. We recommend that you contact the software vendor. Or, visit the software vendor website for a recommended solution or program update.
Program
Name		Program
Version		Software
Vendor		Website for more information or for updated software
AlibreDesignExpress9.2Alibrehttps://www.alibre.com
Ideazon Z Engine2.5.0.29SteelSerieshttp://steelseries.com/support/downloads

For information about how to contact a software vendor, visit the following Microsoft website:
http://support.microsoft.com/gp/vendors/en-us
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

↑ Back to the top

Keywords: misc_migrate_32718, kbinfo, kbsurveynew, kbprb, kb

↑ Back to the top

Article Info
Article ID : 2492938
Revision : 4
Created on : 4/13/2018
Published on : 4/13/2018
Exists online : False
Views : 467