After the patch or update has been installed and these messages happen, follow these steps:
1. Make a current backup.
2. Go to the Microsoft Dynamics GP code folder. (Default location is C:\\Program Files\Microsoft Dynamics\GP\DATA)
3. Right-click on the
Dex.ini file and open it with Notepad. Look for the line Synchronize=FALSE and change it to TRUE (case sensitive). If this line does not exist, then add this line to the end of the file as shown below. Close the file and save the changes.
4. Launch
Utilities for Microsoft Dynamics GP to start the synchronization process. To do this, follow the appropriate step:
| • | • In Microsoft Dynamics GP 2010, click Start, point to All Programs, point to Microsoft Dynamics, point to GP 2010, and then click GP Utilities. |
| • | • In Microsoft Dynamics GP 10.0, click Start, point to All Programs, point to Microsoft Dynamics, point to GP 10.0, and then click GP Utilities. |
| • | • In Microsoft Dynamics GP 9.0, click Start, point to All Programs, point to Microsoft Dynamics, point to GP 9.0, and then click GP Utilities. |
5. In the
Additional Tasks window, synchronize or upgrade forms and reports, depending on the option available.
6. Launch Microsoft Dynamics GP.
7. Exit Microsoft Dynamics GP.
8. Recreate the
Reports.dic using the steps in KB 850465. For more information about KB 850465, click the following article number to view the article in the Microsoft Knowledge Base:
850465 How to re-create the Reports.dic file in Microsoft Dynamics GP
NOTE: In step 3 of KB 850465, use the instructions after step 3 to import the modified reports back in using the Report Writer method. If that doesn't work, then try the steps listed in step 3 for the Customization Maintenance method.
9. Test again.
10. If there are also modified forms, use KB 951767 to recreate the Forms.Dic as well. For more information about KB 951767, click the following article number to view the article in the Microsoft Knowledge Base:
951767 How to re-create the Forms.dic file in Microsoft Dynamics GP