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“Installation Did Not Succeed” error message when you try to install Lync 2010 Attendee - Administrator Level Installation


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Symptoms

You try to install Microsoft Lync 2010 Attendee - Administrator Level Installation on a computer that has Silverlight version 4.0.50917.0 installed. However, you receive the following error message:

Installation Did Not Succeed
Lync Attendee has not been installed because:
Fatal error during installation.

Note If you immediately try to install Lync 2010 Attendee - Administrator Level Installation again, the installation succeeds.


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Resolution

Update information

How to obtain and install the update

The following file is available for download from the Microsoft Download Center:
Download Download the AttendeeSetupAdmin.exe package now.
Release Date: February 2011

For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

There are no prerequisites for installing this update package.

Restart requirement

You do not have to restart the computer after you apply this update.

Update replacement information

This update package replaces version 4.0.7577.108 of the Lync 2010 Attendee - Administrator Level Installation update package. For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2467762 Description of the cumulative update for Lync 2010 Attendee - Administrator level installation: January 2011

Registry information

To use one of the update packages in this package, you do not have to make any changes to the registry. 

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References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, atdownload, kb

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Article Info
Article ID : 2490654
Revision : 1
Created on : 1/7/2017
Published on : 2/3/2011
Exists online : False
Views : 64