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XL2000: Excel Stops Responding When You Click Help Topic

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This article was previously published under Q248867

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Symptoms

In Microsoft Excel Help, when you search on the keyword "VBA," and then click the Help topic Get Visual Basic Help in Microsoft Excel, Excel may stop responding.

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Cause

This problem may occur if all of the following conditions are true:
  • You are running the U.S. version of Microsoft Windows NT Server 4.0 or Windows NT Workstation 4.0.
  • You perform a custom installation of Microsoft Office 2000 Premium.
  • You accept all of the Office default settings.

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Resolution

To resolve this problem, obtain Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a).

To obtain SR-1/SR-1a, click the article number below to view the article in the Microsoft Knowledge Base:
245025� OFF2000: How to Obtain and Install Microsoft Office 2000 Service Release 1/1a (SR-1/SR-1a)

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed at the beginning of this article. This problem was corrected in Microsoft Office 2000 SR-1/SR-1a.

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Keywords: KB248867, kbpending, kbdtacode, kbbug

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Article Info
Article ID : 248867
Revision : 6
Created on : 10/11/2006
Published on : 10/11/2006
Exists online : False
Views : 225