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The Payroll Print Checks process locks up after you install the 2010 U.S. Payroll Year-End Update for Microsoft Dynamics GP


Symptoms

After installing the 2010 Year-End Update, Microsoft Dynamics GP locks up during the payroll Print Checks process.

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Cause

The Payroll Print Checks process locks up when you have a pay code linked to a timecode in HR and enter two based-on pay codes (vacation, sick, etc.) for the same employee in the same Payroll build after the Year-End Update is applied.

Steps to Reproduce:

1.       Create an employee that has the following assigned:

a.       Hourly pay code

b.      Vacation pay code based on the Hourly pay code

The Vacation pay code should also be linked to a Benefit Time Code in HR. 

2. Click Transactions, point to Payroll, and then click Transaction Entry to create a test batch

3. Enter two vacation pay code transactions for the same employee.

Ex:      Employee ID        Employee Name       Trx Type         Code        Dept          Amount          Pay Rate

             ACKE0001             Ackerman,  Pilar       Pay Code       VACN      ADMN          5.00                $15.00

             ACKE0001             Ackerman,  Pilar       Pay Code       VACN      ADMN          5.00                $15.00

4. Build and Calculate checks.

5. Go to the Print Checks window and select to print to screen.

6. When you process this, Microsoft Dynamics GP locks up.

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Resolution

This issue has been fixed in the Round 2 Tax Update for 2011 for Microsoft Dynamics GP 2010. You can download the latest U.S. Payoll tax update to resolve this issue by using the CustomerSource or PartnerSource link below:

CustomerSource

https://mbs.microsoft.com/customersource/downloads/taxupdates/tugp2010.htm?printpage=false


PartnerSource

https://mbs.microsoft.com/partnersource/downloads/taxupdates/tugp2010.htm?printpage=false


Work-around:
The current workaround is to not include multiple transactions for the same vacation or sick pay code for the same employee within the same payroll build. 


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More Information

This is an issue only with Microsoft Dynamics GP 2010 after installing the 2010 Payroll Year-end Update. Reference Bug #60923.

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2488629
Revision : 1
Created on : 1/7/2017
Published on : 8/5/2011
Exists online : False
Views : 91