Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

The body of an email message is empty when you try to use an IMAP client application to read it in an Exchange Server 2010 environment


View products that this article applies to.

Symptoms

You try to use an Internet Message Access Protocol (IMAP) client application to read an email message in a Microsoft Exchange Server 2010 environment. However, the body of the email message is empty. This issue occurs when the content type of the MIME message of the email message is multipart and the multipart only has a single subpart.

For example, the following MIME message cannot be read by using the IMAP application:
Content-Type: multipart/mixed;
boundary="-1970672470-1383129417-1288825231=:5310"
Subject: test
MIME-Version: 1.0

---1970672470-1383129417-1288825231=:5310
Content-Type: text/plain; charset="ISO-8859-1"; format=flowed
Content-Transfer-Encoding: 8BIT

Some text here

---1970672470-1383129417-1288825231=:5310--

↑ Back to the top


Cause

This issue occurs because the Microsoft Exchange IMAP4 service incorrectly responds to the IMAP FETCH (BODYSTRUCTURE) command.

↑ Back to the top


Resolution

To resolve this issue, install the following update rollup:
2529939 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 1

↑ Back to the top


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top


More Information

For more information about the multipart content type, visit the following Microsoft website:

↑ Back to the top


Keywords: kbqfe, kbfix, kbhotfixrollup, kbexpertiseinter, kbsurveynew, kb

↑ Back to the top

Article Info
Article ID : 2487501
Revision : 1
Created on : 1/7/2017
Published on : 4/6/2011
Exists online : False
Views : 319