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A USB audio device stops playing audio in Windows 7

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Symptoms

When you use a USB audio device to play audio on a computer that is running Windows 7, the USB audio device stops playing audio after some time.

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Cause

The issue occurs because the USB audio device is reset incorrectly when there is a missed microframe error. Therefore, the audio stream is interrupted and stops playing.

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Resolution

To resolve this issue, install update 2862330. For more information about this update, click the following link to see the article on the Microsoft website.
2862330 MS13-081: Description of the security update for USB drivers: October 8, 2013

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kb, consumerwin7track, kbhotfixserver, kbsurveynew, kbexpertiseinter, kbqfe, kbfix, consumertargetwinfy12

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Article Info
Article ID : 2484031
Revision : 1
Created on : 1/7/2017
Published on : 12/17/2013
Exists online : False
Views : 296