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  2. Asset Intelligence "License 01A" report incorrectly reports the MSDN editions of Windows Server 2008 as Windows XP in System Center Configuration Manager 2007 SP2 if MAK keys are used

Asset Intelligence "License 01A" report incorrectly reports the MSDN editions of Windows Server 2008 as Windows XP in System Center Configuration Manager 2007 SP2 if MAK keys are used

View products that this article applies to.

Symptoms

Consider the following scenario:
  • The Asset Intelligence "License 01A" report queries product license information on a System Center Configuration Manager 2007 Service Pack 2 (SP2) site server.
  • Some MSDN editions of Windows Server 2008 use Multiple Activation Key (MAK) keys.
In this scenario, the report incorrectly reports these MSDN editions of Windows Server 2008 as Windows XP. Also, when the R2 version of Windows Server 2008 is not installed, the query for the Asset Intelligence "License 01A" report incorrectly reports Windows Server 2008 as Windows XP.

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Resolution

To resolve this issue, install the hotfix rollup package that is described in the following Microsoft Knowledge Base: 
2536089 Hotfix rollup for Asset Intelligence compatibility issues in System Center Configuration Manager 2007 SP2: May 2011

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about how to install a hotfix, click the following article number to view the article in the Microsoft Knowledge Base:
2477182 System Center Configuration Manager 2007 Hotfix Installation Guidance
For more information, click the following article number to view the article in the Microsoft Knowledge Base:
2444668 Hotfix rollup for Asset Intelligence compatibility issues in System Center Configuration Manager 2007 SP2 with other Microsoft volume license products: November 2010
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbfix, kbsurveynew, kbautohotfix, kbhotfixserver, kbexpertiseinter, kb

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Article Info
Article ID : 2481567
Revision : 2
Created on : 9/26/2018
Published on : 9/26/2018
Exists online : False
Views : 284