When you use the Team Folders Wizard to create a public team folder on the Exchange Server computer, the wizard installs everything correctly, but for some users, all the views in the team folder display the Inbox instead of the correct public folder.
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This behavior occurs because the person viewing the team folder does not have access to view a folder or items within a folder somewhere in the public folder path where the team folder was created. When the permissions are set in this manner, the properties set on the Outlook View Control ActiveX control are not set correctly, and the HTML file defaults to the Inbox.
For example, if you create a public folder in the path "AllPublicFolders\Company\TeamFolders\MyTeamFolder," and you have full permissions to the TeamFolders folder, but can only view folders, not items within the Company folder, all of the views in the TeamFolders folder are displayed in your Inbox instead of in the public folder.
This behavior also occurs if a folder in the path is hidden to the user. Therefore, the best practice is to create the team folder structure in a path on which all users accessing the team folder have reviewer or better permissions. The person creating the team folder needs reviewer permissions on all folders in the path and author, or better, permissions on the folder that the team folder is added to.
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