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The Microsoft Dynamics NAV 2009 or Microsoft Dynamics NAV 5.0 SP1 client crashes when you try to import a *.fob file from Microsoft Dynamics NAV 2009 Service Pack 1

View products that this article applies to.

This article applies to Microsoft Dynamics NAV for all countries and all language locales.

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Symptoms

Consider the following scenario:
  • You use Microsoft Dynamics NAV 2009 or Microsoft Dynamics NAV 5.0 Service Pack 1 (SP1). 
  • You import several language modules into the Microsoft Dynamics NAV environment.
  • You try to import one or more *.fob files which were exported from Microsoft Dynamics NAV 2009 SP1.
In this scenario, the Microsoft Dynamics NAV client crashes.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:
https://mbs.microsoft.com/support/newst art.aspx
You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners
https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global +Support+Contacts
Customers
https://mbs.microsoft.com/customersource/support/information/SupportIn formation/global_support_contacts_eng.htm
In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

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How to obtain the Microsoft Dynamics NAV hotfix or update files

After you request a Microsoft Dynamics NAV hotfix, a hyperlink will be sent to you in an e-mail.


The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.


If you click Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.


If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. Then, you must provide the password provided in the e-mail.


If you click Cancel, the download process stops.


How to install a Microsoft Dynamics NAV hotfix or an update file

The Microsoft Dynamics NAV platform hotfixes and updates are made available as single files. To install a Microsoft Dynamics NAV hotfix or an update, you must replace the existing Microsoft Dynamics NAV installation files with the hotfix or the update files. To do this, follow these steps.

Microsoft Dynamics NAV 2009

Step 1: Replace the files in the Microsoft Dynamics NAV Classic Client installation
In the Microsoft Dynamics NAV Classic Client installation, replace the following files by using the hotfix or the update file.
File nameFile versionFile sizeDateTimePlatform
Dbm.dll6.0.32034.0444,23218-Dec-201017:27x86
Fin.exe6.0.32034.012,257,09618-Dec-201017:27x86
Finhlink.exe6.0.32034.0452,43218-Dec-201017:27x86
Finsql.exe6.0.32034.012,343,12018-Dec-201017:27x86
Nc_netb.dll6.0.32034.0108,36818-Dec-201017:27x86
Nc_tcp.dll6.0.32034.0108,36818-Dec-201017:27x86
Nc_tcps.dll6.0.32034.0153,42418-Dec-201017:27x86
Ndbcs.dll6.0.32034.01,333,07218-Dec-201017:27x86
Slave.exe6.0.32034.0161,61618-Dec-201017:27x86
To replace the existing Microsoft Dynamics NAV files, follow these steps:
  1. Close the Microsoft Dynamics NAV Classic Client.
  2. Locate the Microsoft Dynamics NAV Classic Client installation directory. The Microsoft Dynamics NAV Classic Client is usually installed in the following directory:
    C:\Program Files\Microsoft Dynamics NAV\60\Classic
  3. Copy the files that you downloaded.
  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Classic Client installation directory.
  5. Click Yes to overwrite the files in the directory.
Step 2: Replace the files in the Microsoft Dynamics NAV RoleTailored client installation
In the Microsoft Dynamics NAV RoleTailored client installation, replace the following files by using the hotfix or the update file.
File nameFile versionFile sizeDateTimePlatform
Dundaswinchart.dll5.0.0.16922,733,92018-Dec-201017:18x86
Microsoft.dynamics.framework.patterns.dll1.2.10579.55171,64818-Dec-201006:59x86
Microsoft.dynamics.framework.ui.dll1.2.10579.551653,27218-Dec-201006:59x86
Microsoft.dynamics.framework.ui.mapping.dll1.2.10579.551100,32818-Dec-201006:59x86
Microsoft.dynamics.framework.ui.navigation.dll1.2.10579.55121,48018-Dec-201006:59x86
Microsoft.dynamics.framework.ui.ux2006.dll1.2.10579.55192,04818-Dec-201017:03x86
Microsoft.dynamics.framework.ui.ux2006.winforms.dll1.2.10579.55138,81618-Dec-201017:02x86
Microsoft.dynamics.framework.ui.windows.dll1.2.10579.55183,94418-Dec-201006:59x86
Microsoft.dynamics.framework.ui.winforms.controls.dll1.2.10579.5512,066,42418-Dec-201006:59x86
Microsoft.dynamics.framework.ui.winforms.dll1.2.10579.551636,90418-Dec-201006:59x86
Microsoft.dynamics.nav.client.builder.dll6.0.32034.0165,77618-Dec-201017:02x86
Microsoft.dynamics.nav.client.exe6.0.32034.0141,18418-Dec-201017:02x86
Microsoft.dynamics.nav.client.interop.communicator.dll1.0.559.18375,68818-Dec-201017:02x86
Microsoft.dynamics.nav.client.serviceconnection.dll6.0.32034.075,68018-Dec-201017:02x86
Microsoft.dynamics.nav.client.ui.dll6.0.32034.0427,90418-Dec-201017:02x86
Microsoft.dynamics.nav.client.winforms.dll6.0.32034.0276,36818-Dec-201017:02x86
Microsoft.dynamics.nav.client.winforms.tlbNot applicable2,65218-Dec-201012:30Not applicable
Microsoft.dynamics.nav.language.dll6.0.32034.01,865,60018-Dec-201017:02x86
Microsoft.dynamics.nav.types.dll6.0.32034.0382,84018-Dec-201017:02x86
Microsoft.dynamics.nav.watson.dll6.0.32034.038,78418-Dec-201017:03x86
Microsoft.office.interop.outlook.dll10.0.4504.0395,13618-Dec-201017:18x86
To replace these files, follow these steps:
  1. Close the Microsoft Dynamics NAV RoleTailored client.
  2. Locate the Microsoft Dynamics NAV RoleTailored client installation directory. The Microsoft Dynamics NAV RoleTailored client is usually installed in the following directory:
    C:\Program Files\Microsoft Dynamics NAV\60\RoleTailored Client
  3. Copy the files that you downloaded.
  4. Paste the files that you downloaded into the Microsoft Dynamics NAV RoleTailored client installation directory.
  5. Click Yes to overwrite the files in the directory.
Step 3: Replace the files in the Microsoft Dynamics NAV Server installation
In the Microsoft Dynamics NAV Server installation, replace the following files by using the hotfix or the update file.
File nameFile versionFile sizeDateTimePlatform
Httpcfg.exe5.2.3790.022,35218-Dec-201017:17x86
Microsoft.dynamics.nav.language.dll6.0.32034.01,865,60018-Dec-201017:02x86
Microsoft.dynamics.nav.ncl.dll6.0.32034.0489,33618-Dec-201017:02x86
Microsoft.dynamics.nav.server.exe6.0.32034.0137,08818-Dec-201017:02x86
Microsoft.dynamics.nav.service.dll6.0.32034.0120,70418-Dec-201017:02x86
Microsoft.dynamics.nav.service.runtime.dll6.0.32034.063,37618-Dec-201017:02x86
Microsoft.dynamics.nav.service.webservices.dll6.0.32034.0128,92018-Dec-201017:02x86
Microsoft.dynamics.nav.types.dll6.0.32034.0382,84018-Dec-201017:01x86
Microsoft.dynamics.nav.watson.dll6.0.32034.038,78418-Dec-201017:02x86
Nclcsrt.etxNot applicable87,27918-Dec-201008:30Not applicable
Nclcsrt.stxNot applicable81,08318-Dec-201008:30Not applicable
Nclcsrts.dllNot applicable1,394,51218-Dec-201017:17x86
Ndbcs.dll6.0.32034.01,333,07218-Dec-201017:17x86
To replace these files, follow these steps:
  1. Stop the Microsoft Dynamics NAV Server.
  2. Locate the Microsoft Dynamics NAV Server installation directory. The Microsoft Dynamics NAV Server is usually installed in the following directory:
    C:\Program Files\Microsoft Dynamics NAV\60\Service
  3. Copy the files that you downloaded.
  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Server installation directory.
  5. Click Yes to overwrite the files in the directory.
  6. Start the Microsoft Dynamics NAV Server.
Step 4: Replace the files in the Microsoft Dynamics NAV Application Server installation
If you have Microsoft Dynamics NAV Application Server installed, replace the following files in the Microsoft Dynamics NAV Application Server installation by using the hotfix or the update files.
File nameFile versionFile sizeDateTimePlatform
Dbm.dll6.0.32034.0444,23218-Dec-201017:26x86
Nas.exe6.0.32034.02,082,63218-Dec-201017:26x86
Nassql.exe6.0.32034.02,168,65618-Dec-201017:26x86
Ndbcs.dll6.0.32034.01,333,07218-Dec-201017:26x86
Slave.exe6.0.32034.0161,61618-Dec-201017:26x86
To replace the files, follow these steps.
  1. Stop the Microsoft Dynamics NAV Application Server.
  2. Locate the Microsoft Dynamics NAV Application Server installation directory. The Microsoft Dynamics NAV Application Server is usually installed in the following directory:
    C:\Program Files\Microsoft Dynamics NAV\60\Application Server
  3. Copy the files that you downloaded.
  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Application Server installation directory.
  5. Click Yes to overwrite the files in the directory.
  6. Start the Microsoft Dynamics NAV Application Server.
Step 5: Replace the files in the Microsoft Dynamics NAV SDK installation
If you have Microsoft Dynamics NAV SDK installed, replace the following files.
File nameFile versionFile sizeDateTimePlatform
Cf.hNot applicable57,94418-Dec-201012:30Not applicable
Cfront.dll6.0.32034.01,496,91218-Dec-201017:26x86
Cfront.ocx6.0.32034.0145,23218-Dec-201017:26x86
Cfrontsql.dll6.0.32034.01,689,43218-Dec-201017:26x86
Libload.cNot applicable31,71818-Dec-201007:12Not applicable
Microsoft.dynamics.nav.cfront.cfrontdotnet.dll6.0.32034.0182,16818-Dec-201017:02x86
Microsoft.dynamics.nav.cfront.cfrontdotnet.xmlNot applicable442,25718-Dec-201007:28Not applicable
Sample.cNot applicable28,71818-Dec-201007:12Not applicable
Sample.exe6.0.32034.0165,71218-Dec-201017:26x86
To replace the files, follow these steps.
  1. Locate the Microsoft Dynamics NAV SDK installation directories. The Microsoft Dynamics NAV SDK is usually installed in the following directories:
    C:\Program Files\Microsoft Dynamics NAV\60\SDK\CFRONT
    C:\Program Files\Microsoft Dynamics NAV\60\SDK\Communication Components
    C:\Program Files\Common Files\Microsoft Dynamics NAV\Communication Component
  2. Choose the SDK to update, either C/Front or Communication Components.
  3. Copy the files that you downloaded.
  4. Paste the files that you downloaded into the appropriate Microsoft Dynamics NAV SDK installation directory.
  5. Click Yes to overwrite the files in the directory.
Note If you downloaded a hotfix or an update for the communication components, you must register the .dll files individually.
Step 6: Replace the files in the Microsoft Dynamics NAV ODBC driver installation
If you have the Microsoft Dynamics NAV ODBC driver installed, replace the following files in the Microsoft Dynamics NAV ODBC driver installation.
File nameFile versionFile sizeDateTimePlatform
Cfront.dll6.0.32034.01,496,91218-Dec-201017:24x86
Dbm.dll6.0.32034.0444,23218-Dec-201017:24x86
Nc_netb.dll6.0.32034.0108,36818-Dec-201017:24x86
Nc_tcp.dll6.0.32034.0108,36818-Dec-201017:24x86
Nc_tcps.dll6.0.32034.0153,42418-Dec-201017:24x86
Nodbc.dll6.0.32034.02,004,81618-Dec-201017:24x86
Nodbc.xmlNot applicable1,20916-Jun-200919:24Not applicable
Nodbccfg.cfg6.0.32034.0618,49618-Dec-201008:09Not applicable
Nodbccfg.xmlNot applicable2,47216-Jun-200919:24Not applicable
Slave.exe6.0.32034.0161,61618-Dec-201017:24x86
To replace the files, follow these steps.
  1. Locate the Microsoft Dynamics NAV ODBC driver installation directory. The Microsoft Dynamics NAV ODBC driver is usually installed in the following directory:
    C:\Program Files\Microsoft Dynamics NAV\60\ODBC
  2. Copy the files that you downloaded.
  3. Paste the files that you downloaded into the Microsoft Dynamics NAV ODBC driver installation directory.
  4. Click Yes to overwrite the files in the directory.

Microsoft Dynamics NAV 5.0 SP1

Step 1: Replace the files in the Microsoft Dynamics NAV Classic Client installation
In the Microsoft Dynamics NAV client installation, replace the following files by using the hotfix or the update file.
File nameFile versionFile sizeDateTimePlatform
Dbm.dll5.0.32009.0434,17609-Dec-201019:53x86
Fin.exe5.0.32009.010,747,90409-Dec-201019:31x86
Finhlink.exe5.0.32009.0339,96809-Dec-201019:44x86
Finsql.exe5.0.32009.010,809,34409-Dec-201020:17x86
Nc_netb.dll5.0.32009.0102,40009-Dec-201019:54x86
Nc_tcp.dll5.0.32009.0102,40009-Dec-201019:54x86
Nc_tcps.dll5.0.32009.0147,45609-Dec-201019:55x86
Ndbcs.dll5.0.32009.01,286,14409-Dec-201020:20x86
Slave.exe5.0.32009.0151,55209-Dec-201019:44x86
To replace the existing Microsoft Dynamics NAV files, follow these steps:
  1. Close the Microsoft Dynamics NAV Classic Client.
  2. Locate the Microsoft Dynamics NAV Classic Client installation directory. The Microsoft Dynamics NAV Classic Client is usually installed in the following directory:
    C:\Program Files\Microsoft Dynamics NAV\CSIDE Client\
  3. Copy the files that you downloaded.
  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Classic Client installation directory.
  5. Click Yes to overwrite the files in the directory.
Step 2: Replace the files in the Microsoft Dynamics NAV Application Server installation
If you have Microsoft Dynamics NAV Application Server installed, replace the following files in the Microsoft Dynamics NAV Application Server installation by using the hotfix or the update files.
File nameFile versionFile sizeDateTimePlatform
Dbm.dll5.0.32009.0434,17609-Dec-201019:53x86
Nas.exe5.0.32009.01,859,58409-Dec-201019:41x86
Nassql.exe5.0.32009.01,916,92809-Dec-201020:19x86
Ndbcs.dll5.0.32009.01,286,14409-Dec-201020:20x86
Slave.exe5.0.32009.0151,55209-Dec-201019:44x86
To replace the files, follow these steps:
  1. Stop the Microsoft Dynamics NAV Application Server.
  2. Locate the Microsoft Dynamics NAV Application Server installation directory. The Microsoft Dynamics NAV Application Server is usually installed in the following directory:
    C:\Program Files\Microsoft Dynamics NAV\Application Server
  3. Copy the files that you downloaded.
  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Application Server installation directory.
  5. Click Yes to overwrite the files in the directory.
  6. Start the Microsoft Dynamics NAV Application Server.
Step 3: Replace the files in the Microsoft Dynamics NAV ODBC driver installation
If you have the Microsoft Dynamics NAV ODBC driver installed, replace the following files in the Microsoft Dynamics NAV ODBC driver installation.
File nameFile versionFile sizeDateTimePlatform
Cfront.dll5.0.32009.01,294,33609-Dec-201019:55x86
Dbm.dll5.0.32009.0434,17609-Dec-201019:53x86
Nc_netb.dll5.0.32009.0102,40009-Dec-201019:54x86
Nc_tcp.dll5.0.32009.0102,40009-Dec-201019:54x86
Nc_tcps.dll5.0.32009.0147,45609-Dec-201019:55x86
Nodbc.dll5.0.32009.02,650,11209-Dec-201019:35x86
Nodbc.xmlNot Applicable1,20907-Apr-200801:09Not Applicable
Nodbccfg.cfg5.0.32009.0614,40009-Dec-201019:36Not Applicable
Nodbccfg.xmlNot Applicable2,47207-Apr-200801:09Not Applicable
Slave.exe5.0.32009.0151,55209-Dec-201019:44x86
To replace the files, follow these steps:
  1. Locate the Microsoft Dynamics NAV ODBC driver installation directory. The Microsoft Dynamics NAV ODBC driver is usually installed in the following directory:
    C:\Program Files\Common Files\Dynamics NAV\NODBC\
     
  2. Copy the files that you downloaded.
  3. Paste the files that you downloaded into the Microsoft Dynamics NAV ODBC driver installation directory.  
  4. When you are prompted, click Yes to overwrite the files in the installation directory.

Prerequisites

To apply this hotfix, you must have one of the following products installed:
  • Microsoft Dynamics NAV 2009
  • Microsoft Dynamics NAV 5.0 SP1

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Workaround

To work around this problem, export the objects in text format instead of as .fob files.

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Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbexpertiseinter, kbexpertisebeginner, kbexpertiseadvanced, kbmbsquickpub, kbnoloc, kbmbsmigrate, kbhotfixserver, kbsurveynew, kbqfe, kb, kbmbspartner, kbautohotfix

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Article Info
Article ID : 2480332
Revision : 3
Created on : 1/31/2017
Published on : 1/31/2017
Exists online : False
Views : 294