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Project to date revenue is reversed out of projects for which project maximums are defined in Microsoft Dynamics SL

Symptoms

Consider the following scenarios in Project Controller in Microsoft Dynamics SL 7.0.

Scenario 1
  1. You enter a value in the Acct Category box in the Bill to a Maximum Setup tab in the Project Controller Setup (PA.SET.00) screen.
  2. You enter the same value in the Over Max Adjustment Acct Category box.
Scenario 2
  1. You enter a value in the Over Max Adjustment Acct Category box in the Bill to a Maximum Setup tab in the Project Controller Setup (PA.SET.00) screen.
  2. You enter the same value in the Over Max Adjustment Acct Category box on a different detail line.
In these scenarios, you notice that projects for which project maximums are set up reverse all revenue on the project to date. You expect the revenue on the project to date not to be reversed out of the project.

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Workaround

To work around this problem, verify that the value in the Acct Category box and the value in the Over Max Adjustment Acct Category box are not the same. Also, verify that there are no duplicate values in the Over Max Adjustment Acct Category column. Each Acct Category for which a project maximum is defined must have a unique value in the Over Max Adjustment Acct Category box.

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Resolution

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Microsoft Dynamics SL 7.0 Service Pack 3 (SP3)
Changed Files
 Date
 File Version
PAPRO00.exe21-Nov 20107.4.41121
BUG22559PA.sql21-Nov 2010

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

For information about the prerequisites for this hotfix, refer to the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 22559.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbsolomon, kbhotfixserver, kbqfe, kbmbsmigrate, kbmbspartner, kbtshoot, kbbug, kb, kbexpertisebeginner, kbexpertiseinter, kbautohotfix, kbsurveynew

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Article Info
Article ID : 2479219
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 122