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  2. SOPlan records are not updated correctly when you use copy and paste to change the value in the Site ID box in the "Sales Orders (40.100.00)" screen

SOPlan records are not updated correctly when you use copy and paste to change the value in the Site ID box in the "Sales Orders (40.100.00)" screen

Symptoms

Consider the following scenario in Order Management in Microsoft Dynamics SL 7.0:
  • You click to select the Realtime Inventory Update check box in the Order Management Setup (40.950.00) screen.
  • You enter a sales order that has more than one detail line in the Sales Orders (40.100.00) screen.
  • You change the value in the Site ID box on one of the detail lines, and then you use copy and paste to change the remaining detail lines.
  • You save the changes to the sales order.
In this scenario, if you use Microsoft SQL Server to review the records for the sales order in the SOPlan table, you notice that the value in the SiteID field shows the first site ID that you entered and not the site ID that you pasted. You expect all the values in the SOPlan.SiteID field to show the value that you pasted.

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Resolution

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Microsoft Dynamics SL 6.5 Service Pack 3 (SP3)
Changed Files
 Date
4010000.exe01-Dec 2010

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

For information about the prerequisites for this hotfix, see the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 21777.

This problem was first corrected in Microsoft Dynamics SL 7.0 Service Pack 3 (SP3).

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbsolomon, kbhotfixserver, kbqfe, kbmbsmigrate, kbmbspartner, kbbug, kb, kbtshoot, kbexpertisebeginner, kbexpertiseinter, kbautohotfix, kbsurveynew

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Article Info
Article ID : 2477794
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 112