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  2. Safe Pay file does not pick up a reissued check from Payables Management or Payroll using Microsoft Dynamics GP

Safe Pay file does not pick up a reissued check from Payables Management or Payroll using Microsoft Dynamics GP

Symptoms

When a check is voided and reissued on the same day in Payables Management, the Safe Pay file does not pick up the reissued check.  

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Cause

Transactions can only be uploaded to the bank once, so you can't reuse the same check number on the same day. 

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Resolution

The reissued check needs to be dated the next day. The bank is not able to process the reissued check if it is dated the same day as the original check and void, so the reissued check must have a different date in order for the Safepay file to pick it up to send to the bank again.

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Keywords: kbmbspartner, kbmbsmigrate, kbsurveynew, kb

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Article Info
Article ID : 2477785
Revision : 1
Created on : 1/7/2017
Published on : 8/5/2011
Exists online : False
Views : 107