Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Direct Deposit Advice Slips are not processed for Quick Send employees in Microsoft Dynamics SL

Direct Deposit Advice Slips are not processed for Quick Send employees in Microsoft Dynamics SL

Symptoms

Consider the following scenario in Payroll in Microsoft Dynamics SL 7.0 Feature Pack 1 (FP1):
  • You have employees who receive printed direct deposit advice slips and employees who receive direct deposit advice slips through Quick Send.
  • You run the payroll calculation process in the Calculation (02.500.00) screen for all employees.
  • You print and keep the direct deposit advice slip in the Direct Deposit Advice Slips (02.635.00) screen for one employee.
  • You print and keep the direct deposit advice slips for the rest of the employees in the Direct Deposit Advice Slips (02.635.00) screen.
  • You review the batch that is created.
In this scenario, when you review the batch that is created, you notice that all the employees who are set up to receive their direct deposit advice slips through Quick Send are not included in the batch. You expect the batch to contain all the employees for whom you printed direct deposit advice slips.

↑ Back to the top

Workaround

To work around this problem for the employees who did not process, set the currbatnbr and chknbr values to null in the Employee table in the Microsoft Dynamics SL application database. To do this, execute the following Microsoft SQL statement:
Update employee set currbatnbr = '', chknbr = '' where currbatnbr = 'xxxxxx'

Note In this statement, 'xxxxxx' represents the current batch number of the employees who do not process.

After you update the values in the employee table, process the payroll calculation again for these employees.

↑ Back to the top

Resolution

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Microsoft Dynamics SL 7.0 Feature Pack 1 (FP1)
Changed Files
 Date
 File Version
0203000.exe19-Nov 20107.03.41119.01
0263010.exe19-Nov 20107.03.41119.01
BIINV00.exe19-Nov 20107.03.41119.01
BICNP00.exe19-Nov 20107.03.41119.01
SN64200.exe19-Nov 20107.03.41119.01
02635ppdso.rpt10-Jul 2009
02636ppdso.rpt10-Jul 2009
Bug22482PR.sql07-Jan 2010

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

For information about the prerequisites for this hotfix, refer to the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 22482.


↑ Back to the top

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

↑ Back to the top

Keywords: kbsolomon, kbhotfixserver, kbqfe, kbmbsmigrate, kbmbspartner, kbtshoot, kbbug, kb, kbexpertisebeginner, kbexpertiseinter, kbautohotfix, kbsurveynew

↑ Back to the top

Article Info
Article ID : 2472152
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 101