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Switching from an HDMI connected display while playing a video may result in having to restart the video on Windows 7

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Symptoms

Consider the following scenario:
  • You have two displays and one supports audio through an HDMI or DisplayPort connection.
  • The desktop is only displayed on one display.
  • You are playing a video on only one of the displays.
  • You switch from the active display which supports video and audio to the other display using Win+P. 
The audio component of the video that is playing is lost.

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Cause

The audio can fail to switch from HDMI/DisplayPort display that supports audio to another supported audio device.

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Resolution

Restart the video.

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More Information

It is recommended not to switch between displays while actively playing videos.

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Keywords: kb

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Article Info
Article ID : 2470171
Revision : 1
Created on : 1/7/2017
Published on : 12/9/2010
Exists online : False
Views : 227