Performance issues, posting issues or error messages can occur with manual payments in Payables Management or cash receipts in Receivables Management if the module Payment Document Management is installed. This module will change the functionality of payments in Payables Management or Receivables Management. Some symptoms that may occur in these windows include:
- Inability to save a manual payment in Payables Management, or a cash receipt in Receivables Management. When you click the save button, nothing happens and there are no errors.
- Posting issues when trying to post a manual payment in Payables Management or a cash receipt in Receivables Management.
- Distribution accounts do not default into the distribution window for manual payments or cash receipts. The cash account or Account Payable account does not default into the distribution window.
- Error during posting a cash receipt:Unhandled script exception
Illegal address for field 'Check Number' in script
'TRIGGER_ALL_Check_Number_Fields'. Script teminated. - When going into the Payment Document Inquiry window, you may receive this message:The Payment Document Management Setup is Missing or Damaged