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Windows 7 stops responding when you print to a Bluetooth printer

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Symptoms

Consider the following scenario:
  • You have a computer that is running Windows 7 and that has Bluetooth capability.
  • You pair the computer to a Bluetooth printer.
  • You send a print job to the Bluetooth printer.
  • You put the computer to sleep while the print job is still active.
In this scenario, Windows stops responding. Additionally, the print job stops.

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Workaround

To work around the issue, use one of the following methods.
  • Put the computer to sleep after the print job is finished.
  • Restart the computer.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbsurveynew, kbexpertisebeginner, kbtshoot, kbprb, kb

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Article Info
Article ID : 2461648
Revision : 1
Created on : 1/7/2017
Published on : 3/4/2011
Exists online : False
Views : 214