Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Windows 7 stops responding when you print to a Bluetooth printer

Windows 7 stops responding when you print to a Bluetooth printer

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a computer that is running Windows 7 and that has Bluetooth capability.
  • You pair the computer to a Bluetooth printer.
  • You send a print job to the Bluetooth printer.
  • You put the computer to sleep while the print job is still active.
In this scenario, Windows stops responding. Additionally, the print job stops.

↑ Back to the top

Workaround

To work around the issue, use one of the following methods.
  • Put the computer to sleep after the print job is finished.
  • Restart the computer.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

Keywords: kbsurveynew, kbexpertisebeginner, kbtshoot, kbprb, kb

↑ Back to the top

Article Info
Article ID : 2461648
Revision : 1
Created on : 1/7/2017
Published on : 3/4/2011
Exists online : False
Views : 197