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P2V conversion fails with error 3110 in System Center Virtual Machine Manager 2008

Symptoms

When using System Center Virtual Machine Manager 2008 (SCVMM 2008), a Physical to Virtual (P2V) conversion of a Windows Server 2003 system fails due to the Volume Shadow Copy Service (VSS) on the P2V source machine. You will receive an error similar to the following:

Error (3110)
VMM is unable to create a snapshot set on win2k3.contoso.com. An unexpected error occurred during the Volume Shadow Copy service operation.
(Unknown error (0x80042318))

Recommended Action
Try the operation again.

Additionally, attempts to list the VSS writers on the P2V source computer produces no output. This test produces an error in the application event log with errors similar to the one below:

Event Type: Error
Event Source: VSS
Event ID: 12302
Description: Volume Shadow Copy Service error: An internal inconsistency was detected in trying to contact shadow copy service writers. Please check to see that the Event Service and Volume Shadow Copy Service are operating properly.

Note: To list the VSS writers from a command prompt run the following command:

vssadmin list writers

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Cause

This can occur because a corrupted subscription is detected by the COM+ system causing it to stop processing further VSS providers. COM+ is essential to the Volume Shadow Copy Service.

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Resolution

A Hotfix is available that corrects this issue. This hotfix is already included in Service Pack 3 (SP3) for Windows Server 2003 and requires that Windows 2003 SP1 or SP2 is already installed.  The hotfix is also available separately at the link below:

KB968447: The COM+ Event System stops processing the query for matching subscriptions when it detects a corrupted subscription on a Windows Server 2003-based computer (http://support.microsoft.com/default.aspx?scid=kb;EN-US;968447)

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More Information

Similar issues may also be resolved by following the article below.

KB940184: Error message when you run the "vssadmin list writers" command on a Windows Server 2003-based computer: "Error: 0x8000FFFF"
(http://support.microsoft.com/default.aspx?scid=kb;EN-US;940184).

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Keywords: vkball, kb

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Article Info
Article ID : 2459566
Revision : 1
Created on : 1/8/2017
Published on : 11/11/2010
Exists online : False
Views : 128