Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

It is not recommended to journal to a distribution group with Exchange 2003


View products that this article applies to.

Symptoms

When you enable envelope journaling with Exchange 2003 and set the journal recipient to a Distribution Group, you find that message reports such as Read Receipts, Delivery Receipts, and�Out of Office messages are not journaled.

↑ Back to the top


Cause

Distribution Groups in Exchange do not accept Report.IPM message class items.

Due to the potential for mail loops, when�you send as a Distribution Group to�a Distribution Group, the information store will not deliver any system message created by a rule. For example: read receipt, delivery report,�or Out of Office messages (i.e. Report.IPM class).

An Report.IPM message can only have one recipient.

↑ Back to the top


Resolution

It is recommended in Exchange Server 2003 to journal to a single mailbox recipient.�

Journaling to a Distribution Group in Exchange Server 2003 is not recommended or supported.

↑ Back to the top


More information

If you must journal to more than one recipient for redundancy:

1)�Set up a single journaling mailbox

2) Run Outlook with a forwarding rule, to forward the journal report to a Distribution List which contains two journaling mailboxes.

For more information about Report.IPM message classes sent to a Distribution List, see the following article in the Knowledge Base online.
http://support.microsoft.com/kb/817220

↑ Back to the top


Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

↑ Back to the top


Keywords: KB2458386, kbsurveynew

↑ Back to the top

Article Info
Article ID : 2458386
Revision : 3
Created on : 11/9/2010
Published on : 11/9/2010
Exists online : False
Views : 390