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"HTTP Error 400 Bad Request" error message when you use OWA in Exchange Server 2010 SP1 to receive instant messages by using Internet Explorer 9


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Symptoms

Assume that you run Microsoft Office Outlook Web Access (OWA) in Exchange Server 2010 Service Pack 1 (SP1) by using Internet Explorer 9. When someone sends you an instant message, you do not receive a new incoming message pop up as expected. Instead, you receive the following error message:

HTTP Error 400 Bad Request

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Cause

This issue occurs because Internet Explorer 9 changes the way that the caller path is prepended to the URL. However, OWA does not call the functions that respond to the message.

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Resolution

To resolve this issue, install the following update rollup:
2529939 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 1

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kbhotfixrollup, kb

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Article Info
Article ID : 2457868
Revision : 1
Created on : 1/7/2017
Published on : 4/6/2011
Exists online : False
Views : 179