Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. “Access Denied” error trying to rename a file on share available offline

“Access Denied” error trying to rename a file on share available offline

View products that this article applies to.

Symptoms

Consider the following scenario:

A user is working offline, and tries to rename a file on a share that is offline. The user renames the file to the same name, but with a different case (UPPERCASE lowercase). 

For example, a user renames an offline file from all.txt to All.txt.

The operation will fail with on-screen error "Access Denied - Try Again".

For example if you have a file named “ALLUPPERCASE.TXT” and want to rename it in Explorer to “AllUpperCase.txt”
you will be denied if the file is set to be always available offline.

↑ Back to the top

Cause

This is a known issue issue with offline files (CSC).

Offline Files (CSC or Client Side Cache) prevents users from changing the case of file names once those files are made available offline.

↑ Back to the top

Resolution

Workaround #1


To work around the issue, change the name of the file that you are wanting to rename to a different name first, then rename that file to the original name with the different case sensitiveness. 

e.g. all.txt rename to All2.txt rename to All.txt

Workaround #2

Assuming that the user has the following FQDN path in the CSC offline cache
\\DFSserver.Contoso.com\DFSroot\UserHome\UserName\all.txt 
 

it will be still possible to rename the file or folder using the NetBIOS name of the server, for example 
\\DFSserver\DFSroot\UserHome\UserName\all.txt 

or using the IP-address of the server
\\10.10.10.1\DFSroot\UserHome\UserName\all.txtall.txt 


↑ Back to the top

Keywords: kb

↑ Back to the top

Article Info
Article ID : 2457622
Revision : 1
Created on : 1/7/2017
Published on : 3/1/2011
Exists online : False
Views : 563