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  2. You receive a synchronization failed email message when you synchronize your mobile device by using ActiveSync on an Exchange Server 2010 mailbox

You receive a synchronization failed email message when you synchronize your mobile device by using ActiveSync on an Exchange Server 2010 mailbox

View products that this article applies to.

Symptoms

You synchronize your mobile device on a Microsoft Exchange Server 2010 mailbox by using ActiveSync. In this situation, you may receive an email message on your mobile device that contains the following error message:

Note You still receive the same email message even if the synchronization is successful.

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Resolution

To resolve this issue, install the following update rollup:
2529939 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 1

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

When this issue occurs, the following exception information is logged in the ActiveSync log:
SyncCommand_GenerateResponsesXmlNode_AddChange_Exception : 
Microsoft.Exchange.Data.Storage.PropertyErrorException: Property: [{00062008-0000-0000-c000-000000000046}:0x8501] ReminderMinutesBeforeStartInternal, PropertyErrorCode: NotFound, PropertyErrorDescription: .
  at Microsoft.Exchange.Data.Storage.PropertyBag.ThrowIfPropertyError(StorePropertyDefinition propertyDefinition, Object propertyValue)
  at Microsoft.Exchange.Data.Storage.StoreObject.GetProperty(PropertyDefinition propertyDefinition)
  at Microsoft.Exchange.Data.Storage.MeetingMessage.get_Item(PropertyDefinition propertyDefinition)
  at Microsoft.Exchange.AirSync.SchemaConverter.XSO.XsoMeetingRequestProperty.get_NestedData()
  at Microsoft.Exchange.AirSync.SchemaConverter.AirSync.AirSyncMeetingRequestProperty.InternalCopyFrom(IProperty srcProperty)
  at Microsoft.Exchange.AirSync.SchemaConverter.AirSync.AirSyncProperty.CopyFrom(IProperty srcProperty)
  at Microsoft.Exchange.AirSync.SchemaConverter.AirSync.AirSyncDataObject.CopyFrom(IProperty srcRootProperty)
  at Microsoft.Exchange.AirSync.SyncCollection.ConvertServerToClientObject(ISyncItem syncItem, XmlNode airSyncParentNode, SyncOperation changeObject, GlobalInfo globalInfo)
  at Microsoft.Exchange.AirSync.SyncCollection.<>c__DisplayClassd.b__4(SyncOperation changeObject)

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Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kbhotfixrollup, kb

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Article Info
Article ID : 2457304
Revision : 1
Created on : 1/7/2017
Published on : 4/6/2011
Exists online : False
Views : 314