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Bulletproof Error 10089 followed by System Message 10063 when you save a requisition on the Requisition (RQ.110.00) screen in Microsoft Dynamics SL


View products that this article applies to.

Symptoms

Consider the following scenario in Requisitions in Microsoft Dynamics SL 7.0 Service Pack 1 (SP1), Microsoft Dynamics SL 7.0 Feature Pack 1 (FP1), and Microsoft Dynamics SL 7.0 Service Pack 3 (SP3):
  • You set the value in the Default Account box and in the Default Subaccount box to Departmenton the Requisition Setup (RQ.950.00) screen.
  • You create a requisition in the Requisition (RQ.110.00) screen that has more than one detail line.
  • One or more of the detail lines has a value of Goods for Project in the Purchase For box.
  • The requisition contains one or more other detail lines that do not have a value of Goods for Project in the Purchase For box.
  • You click Save immediately after you enter a value in the Task box for the Goods for Project detail line.
After you do these things, you receive the following error messages:

Bulletproof Error 10089 - "Warning - message displayed during a database transaction. Attempting to display:"
Sys Msg 9 - "Item not found, please reenter."

Then, you receive the following message:
System Message 10063 - "Attempting a database update outside of a transaction."
Function: sinsert(CSR_RQReqHdr)
Level: 0
Table(s): rqreqhdr
SQL: SELECT * FROM RQReqHdr WHERE RequstnrDept Like @Parm1 and Requstnr Like @Parm2 and ReqNbr Like @parm3 and ReqCntr = '00' ORDER BY ReqNbr


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Workaround

To work around this problem, set the value in the Default Account box and in the Default Subaccount box on the Requisition Setup (RQ.950.00) screen to Purchase For.

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Resolution

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and the times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Microsoft Dynamics SL 7.0 Feature Pack 1 (FP1)
Changed filesDateFile version
RQ10000.exe21-Oct 20107.03.41021.00
RQ11000.exe21-Oct 20107.03.41021.00

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

For information about the prerequisites for this hotfix, see the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue numbers 14627 and 22085 .


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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbsolomon, kbhotfixserver, kbqfe, kbmbsmigrate, kbmbspartner, kbtshoot, kbbug, kb, kbexpertisebeginner, kbexpertiseinter, kbautohotfix, kbsurveynew

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Article Info
Article ID : 2452561
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 331