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  2. The Configuration Manager console crashes when you try to create a Reporting Service report in System Center Configuration Manager 2007 R3

The Configuration Manager console crashes when you try to create a Reporting Service report in System Center Configuration Manager 2007 R3

View products that this article applies to.

Symptoms

Consider the following scenario:
  • You have a computer that is running Microsoft System Center Configuration Manager 2007 R3.
  • You try to create a reporting service report by using the Configuration Manager console.
  • You click the Next button after you select any model on the Model Selection page or after you select any dataset on the Create datasets page.
In this scenario, the Configuration Manager console crashes, and you receive an error message that resembles the following: 
An error occured in ConfigMgr. The ConfigMgr console will continue to function, however you should save your work and restart the console. After restarting the console, verify that your last configurations have been applied.
If you click Details in the error message dialog box, you receive the following information: 
System.Collections.Generic.KeyNotFoundException: The given key was not present in the dictionary.
  at System.ThrowHelper.ThrowKeyNotFoundException()
  at System.Collections.Generic.Dictionary`2.get_Item(TKey key)
  at Microsoft.ConfigurationManagement.AdminConsole.SrsReporting.CreateReportInfoPage.OnAddSummary(SummaryRequestHandler handler)
  at Microsoft.ConfigurationManagement.AdminConsole.SmsWizardForm.OnAddSummary(SummaryRequestHandler handler, SmsWizardPage thisPage)
  at Microsoft.ConfigurationManagement.AdminConsole.SmsWizardForm.OnAddSummary(SummaryRequestHandler handler)
  at Microsoft.ConfigurationManagement.AdminConsole.SmsWizardForm.Apply()
  at Microsoft.ConfigurationManagement.AdminConsole.ActionsWizardPage.OnActivated()
  at Microsoft.ConfigurationManagement.AdminConsole.WizardFramework.WizardPage.Activate()
  at Microsoft.ConfigurationManagement.AdminConsole.WizardFramework.WizardForm.OnNext()
  at System.Windows.Forms.Control.OnClick(EventArgs e)
  at System.Windows.Forms.Button.OnMouseUp(MouseEventArgs mevent)
  at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
  at System.Windows.Forms.Control.WndProc(Message& m)
  at System.Windows.Forms.ButtonBase.WndProc(Message& m)
  at System.Windows.Forms.Button.WndProc(Message& m)
  at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
  at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running Microsoft System Center Configuration Manager 2007 R3.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The English (United States) version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
File nameFile versionFile sizeDateTimePlatform
Adminui.srsreporting.dll4.0.6561.1101882,53601-Nov-201009:00x86
Sccm2007r3-kb2449910-enu.mspNot Applicable318,97601-Nov-201009:00Not Applicable

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: kbqfe, kbautohotfix, kbhotfixserver, kbfix, kbexpertiseadvanced, kbsurveynew, kb

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Article Info
Article ID : 2449910
Revision : 1
Created on : 1/7/2017
Published on : 1/13/2011
Exists online : False
Views : 300