Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. Event ID 10003 and Event ID 4999 are logged when the EdgeTransport.exe process on an Exchange Server 2010 server crashes

Event ID 10003 and Event ID 4999 are logged when the EdgeTransport.exe process on an Exchange Server 2010 server crashes

View products that this article applies to.

Symptoms

You send email messages to certain Microsoft Exchange Server 2010 mailboxes. In this situation, the EdgeTransport.exe process on the Exchange Server 2010 server may crash. Additionally, the following events are logged in the Application log:


Note When this issue occurs, you cannot use the Get-Mailbox cmdlet or the Get-MailboxFolderStatistics cmdlet to obtain information about the corrupted mailboxes.

↑ Back to the top

Cause

This issue occurs because certain mailboxes contain invalid entryIDs for default folders. When the invalid entryIDs are detected, an ArgumentException exception occurs in the EdgeTransport.exe process. Additionally, the exception is not handled.

↑ Back to the top

Resolution

To resolve this issue, install the following update rollup:
2529939 Description of Update Rollup 3 for Exchange Server 2010 Service Pack 1

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

↑ Back to the top

More Information

For more information about the Get-Mailbox cmdlet, visit the following Microsoft website:
General information about the Get-Mailbox cmdlet
For more information about the Get-MailboxFolderStatistics cmdlet, visit the following Microsoft website:
General information about the Get-MailboxFolderStatistics cmdlet

↑ Back to the top

Keywords: kbqfe, kbfix, kbsurveynew, kbexpertiseinter, kbhotfixrollup, kb

↑ Back to the top

Article Info
Article ID : 2443688
Revision : 1
Created on : 1/7/2017
Published on : 4/6/2011
Exists online : False
Views : 262