Microsoft KB Archive Search

Notice: This website is an unofficial Microsoft Knowledge Base (hereinafter KB) archive and is intended to provide a reliable access to deleted content from Microsoft KB. All KB articles are owned by Microsoft Corporation. Read full disclaimer for more details.

  1. Home
  2. System Message 8888 when you release an Accounts Receivable batch that was created by Service Contract Invoicing in Microsoft Dynamics SL

System Message 8888 when you release an Accounts Receivable batch that was created by Service Contract Invoicing in Microsoft Dynamics SL

View products that this article applies to.

Symptoms

Consider the following scenario in Service Contracts and Accounts Receivable in Microsoft Dynamics SL 7.0:
  • You enter multiple service contracts for a customer in the Service contract Entry (SN.001.00) screen.
  • You enter an adjustment for each contract in the Service Contract Deposits / Adjustments batch (SN.009.00) screen.
  • You run the Service Contract Invoicing (SN.640.00) process.
  • You release the batch that was created in Accounts Receivable.
In this scenario, you notice that the totals in the Accounts Receivable batch do not match the totals of the service contracts. Additionally, you receive the following error message in the event log:
System Message 8888 - 'Batch out of Balance.'

↑ Back to the top

Resolution

Hotfix information for Microsoft Dynamics SL

A supported hotfix is now available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics SL Service Pack that contains this hotfix as specified in the "Status" section in this article.

To resolve this problem, click the "View and request hotfix downloads" link at the top of this article to obtain the hotfix.

Note If additional issues occur or any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. To create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Microsoft Dynamics SL 7.0 Feature Pack 1 (FP1)
Changed FilesDateFile Version
02635ppdso.rpt10-Jul 2009
02636ppdso.rpt10-Jul 2009
Bug20676BISNPR.sql07-Jan 2010
0203000.exe07-Oct 20107.03.41007
0263010.exe07-Oct 20107.03.41007
BIINV00.exe07-Oct 20107.03.41007
BICNP00.exe07-Oct 20107.03.41007
SN64200.exe07-Oct 20107.03.41007

Installation information

Install this hotfix by following the installation instructions that are included in the hotfix download.

Prerequisites

For information about the prerequisites for this hotfix, see the installation instructions that are included in the hotfix download.

Restart requirement

If you are prompted, restart the computer after you install the hotfix.

Removal information

You cannot remove this hotfix.

↑ Back to the top

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

This problem was reported as issue number 20767.


↑ Back to the top

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

↑ Back to the top

Keywords: kbsolomon, kbhotfixserver, kbqfe, kbmbsmigrate, kbmbspartner, kbtshoot, kbbug, kb, kbexpertisebeginner, kbexpertiseinter, kbautohotfix, kbsurveynew

↑ Back to the top

Article Info
Article ID : 2441560
Revision : 2
Created on : 2/3/2017
Published on : 2/3/2017
Exists online : False
Views : 516