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  2. You get Error Unknown error (0x80005000) when you try to manage Client Access Server from Remote Hub -Transport server using Exchange Management console and Exchange Management shell

You get Error Unknown error (0x80005000) when you try to manage Client Access Server from Remote Hub -Transport server using Exchange Management console and Exchange Management shell

Symptoms

When using the Exchange Management Console from a Hub-Transport server on Exchange 2007, you will get the following errors when you try to manage a remote Client Access Server.

--------------------------------------------------------
Microsoft Exchange Error
--------------------------------------------------------
The following error(s) were reported while loading topology information:
Get-ActiveSyncVirtualDirectory
Failed
Error:
An error occurred while trying to access IIS (Internet Information Service)
metabase. Make sure the Internet Information Service Manager component is installed
and configured properly.
Unknown error (0x80005000)


Get-OabVirtualDirectory
Failed
Error:
An error occurred while trying to access IIS (Internet Information Service)
metabase. Make sure the Internet Information Service Manager component is installed
and configured properly.
Unknown error (0x80005000)


Get-OWAVirtualDirectory
Failed
Error:
An error occurred while trying to access IIS (Internet Information Service)
metabase. Make sure the Internet Information Service Manager component is installed
and configured properly.
Unknown error (0x80005000)


====

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Cause

This is because you don’t have the IIS management binaries installed on the HUB server. These binaries are not needed for the management console to work on the HUB server itself, but they are required for doing remote administration on a CAS server.

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Resolution


Open the Command prompt on the server and run the following commands to be run on Hub-Transport server

ServerManagerCmd -i Web-Server
ServerManagerCmd -i Web-ISAPI-Ext
ServerManagerCmd -i Web-Metabase
ServerManagerCmd -i Web-Lgcy-Mgmt-Console
ServerManagerCmd -i Web-Basic-Auth
ServerManagerCmd -i Web-Digest-Auth
ServerManagerCmd -i Web-Windows-Auth
ServerManagerCmd -i Web-Dyn-Compression

Ref: How to install the Windows Server 2008 operating system prerequisites for Client Access servers


Reboot the Hub Transport server and open the Exchange Management Console. You should now be able to access the Client Access Server without any issues

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Keywords: kbsurveynew, kb

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Article Info
Article ID : 2428673
Revision : 1
Created on : 1/7/2017
Published on : 10/15/2010
Exists online : False
Views : 112