The profit is incorrect in the Sales Statistics report (112), the "Customer/Item Sales" report (113), the "Inventory - Customer Sales" report (713) or the Customer Statistics form (151) in Microsoft Dynamics NAV 2009 Service Pack 1

View products that this article applies to.

This article applies to Microsoft Dynamics NAV for all countries and all language locales.

Symptoms

Assume that you generate a sales order that has an item charge cost in Microsoft Dynamics NAV 2009 Service Pack 1 (SP1). When you run the Sales Statistics report (112), the "Customer/Item Sales" report (113), the "Inventory - Customer Sales report (713) or the Customer Statistics form (151), the profit is incorrect. The item charge cost is not included in these reports.

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Cause

This problem occurs because the system calculates the cost amount by using the entry that has the Customer source type in these reports.

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Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

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Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

The Modify permission for the object that you will be changing.
The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.

Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To resolve this problem, follow these steps:

Change the code in the Customer/Item Sales report (113) as follows:
Existing code 1

    OnPreReport=BEGIN
                  CustFilter := Customer.GETFILTERS;
                  ItemLedgEntryFilter := "Value Entry".GETFILTERS;
                  PeriodText := "Value Entry".GETFILTER("Posting Date");

                  IF PrintToExcel THEN
                    MakeExcelInfo;
                END;

Replacement code 1

    OnPreReport=BEGIN
                  CustFilter := Customer.GETFILTERS;
                  ItemLedgEntryFilter := "Item Ledger Entry".GETFILTERS;
                  PeriodText := "Item Ledger Entry".GETFILTER("Posting Date");

                  IF PrintToExcel THEN
                    MakeExcelInfo;
                END;

Existing code 2

            { 10  ;TextBox      ;0    ;0    ;18150;423  ;SourceExpr="Value Entry".TABLECAPTION + ': ' + ItemLedgEntryFilter;
                                                         DataSetFieldName=Value_Entry__TABLECAPTION__________ItemLedgEntryFilter }

Replacement code 2

            { 10  ;TextBox      ;0    ;0    ;18150;423  ;SourceExpr="Item Ledger Entry".TABLECAPTION + ': ' + ItemLedgEntryFilter;
                                                         DataSetFieldName=Value_Entry__TABLECAPTION__________ItemLedgEntryFilter }

Existing code 3

        DataItemIndent=1;
        DataItemTable=Table5802;
        DataItemTableView=SORTING(Source Type,Source No.,Item No.,Posting Date)
                          WHERE(Source Type=CONST(Customer));
        OnPreDataItem=BEGIN
                        ValueEntryBuffer.RESET;
                        ValueEntryBuffer.DELETEALL;

                        NextEntryNo := 1;
                      END;

        OnAfterGetRecord=BEGIN
                           ValueEntryBuffer.SETRANGE("Item No.", "Item No.");

                           IF NOT ValueEntryBuffer.FIND('-') THEN BEGIN
                             ValueEntryBuffer.INIT;
                             ValueEntryBuffer."Entry No." := NextEntryNo;
                             ValueEntryBuffer."Item No." := "Item No.";
                             ValueEntryBuffer.INSERT;

                             NextEntryNo := NextEntryNo + 1;
                           END;

                           ValueEntryBuffer."Invoiced Quantity" := ValueEntryBuffer."Invoiced Quantity" + "Invoiced Quantity";
                           ValueEntryBuffer."Sales Amount (Actual)" := ValueEntryBuffer."Sales Amount (Actual)" + "Sales Amount (Actual)";
                           ValueEntryBuffer."Cost Amount (Actual)" := ValueEntryBuffer."Cost Amount (Actual)" + "Cost Amount (Actual)";
                           ValueEntryBuffer."Discount Amount" := ValueEntryBuffer."Discount Amount" + "Value Entry"."Discount Amount";
                           ValueEntryBuffer."Cost Amount (Non-Invtbl.)" := ValueEntryBuffer."Cost Amount (Non-Invtbl.)" + "Cost Amount (Non-Invtbl.)";
                           ValueEntryBuffer.MODIFY;
                         END;

        ReqFilterFields=Item No.,Inventory Posting Group,Posting Date;
        DataItemLink=Source No.=FIELD(No.),
                     Posting Date=FIELD(Date Filter),
                     Global Dimension 1 Code=FIELD(Global Dimension 1 Filter),
                     Global Dimension 2 Code=FIELD(Global Dimension 2 Filter);

Replacement code 3

        DataItemIndent=1;
        DataItemTable=Table32;
        DataItemTableView=SORTING(Source Type,Source No.,Item No.,Variant Code,Posting Date)
                          WHERE(Source Type=CONST(Customer));
        OnPreDataItem=BEGIN
                        ValueEntryBuffer.RESET;
                        ValueEntryBuffer.DELETEALL;

                        NextEntryNo := 1;
                      END;

        OnAfterGetRecord=BEGIN
                           ValueEntryBuffer.SETRANGE("Item No.", "Item No.");

                           IF NOT ValueEntryBuffer.FIND('-') THEN BEGIN
                             ValueEntryBuffer.INIT;
                             ValueEntryBuffer."Entry No." := NextEntryNo;
                             ValueEntryBuffer."Item No." := "Item No.";
                             ValueEntryBuffer.INSERT;

                             NextEntryNo := NextEntryNo + 1;
                           END;
                           CALCFIELDS("Sales Amount (Actual)","Cost Amount (Actual)","Cost Amount (Non-Invtbl.)");
                           ValueEntryBuffer."Invoiced Quantity" := ValueEntryBuffer."Invoiced Quantity" + "Invoiced Quantity";
                           ValueEntryBuffer."Sales Amount (Actual)" := ValueEntryBuffer."Sales Amount (Actual)" + "Sales Amount (Actual)";
                           ValueEntryBuffer."Cost Amount (Actual)" := ValueEntryBuffer."Cost Amount (Actual)" + "Cost Amount (Actual)";

                           ValueEntry.SETCURRENTKEY("Item Ledger Entry No.");
                           ValueEntry.SETRANGE("Item Ledger Entry No.","Entry No.");
                           IF ValueEntry.FINDSET THEN
                             REPEAT
                               ValueEntryBuffer."Discount Amount" := ValueEntryBuffer."Discount Amount" + ValueEntry."Discount Amount";
                             UNTIL ValueEntry.NEXT = 0;

                           ValueEntryBuffer."Cost Amount (Non-Invtbl.)" := ValueEntryBuffer."Cost Amount (Non-Invtbl.)" + "Cost Amount (Non-Invtbl.)";
                           ValueEntryBuffer.MODIFY;
                         END;

        ReqFilterFields=Item No.,Posting Date;
        DataItemLink=Source No.=FIELD(No.),
                     Posting Date=FIELD(Date Filter),
                     Global Dimension 1 Code=FIELD(Global Dimension 1 Filter),
                     Global Dimension 2 Code=FIELD(Global Dimension 2 Filter);

Change the code in the MakeExcelInfo@5 function in the Customer/Item Sales report (113) as follows:
Existing code

    BEGIN
      ExcelBuf.AddInfoColumn("Value Entry".GETFILTERS,FALSE,'',FALSE,FALSE,FALSE,'');

Replacement code

    BEGIN
      ExcelBuf.AddInfoColumn("Item Ledger Entry".GETFILTERS,FALSE,'',FALSE,FALSE,FALSE,'');

Add a new local variable in the Post function in the Inventory - Customer Sales report (713), and then specify the variable as follows:
- Name: ItemLedgerEntry@1001
- DataType: Record
- Length: 32

Change the code in the Value Entry - OnAfterGetRecord trigger in the Inventory - Customer Sales report (713) as follows:
Existing code

IF "Expected Cost" THEN
CurrReport.SKIP;

Profit := "Sales Amount (Actual)" + "Cost Amount (Actual)" + "Cost Amount (Non-Invtbl.)";
  
IF ISSERVICETIER THEN
IF "Source No." <> '' THEN

Replacement code

IF "Expected Cost" THEN
  CurrReport.SKIP;
  
//Add the following lines.
WITH ItemLedgerEntry DO BEGIN
SETRANGE("Entry No.","Item Ledger Entry No.");
IF FINDFIRST THEN BEGIN
 CALCFIELDS("Sales Amount (Actual)","Cost Amount (Actual)","Cost Amount (Non-Invtbl.)");
Profit := "Sales Amount (Actual)" + "Cost Amount (Actual)" + "Cost Amount (Non-Invtbl.)";
END;
END;
//End of the lines.
  
IF ISSERVICETIER THEN
 IF "Source No." <> '' THEN

Change the code in the NonInvtblCostAmt function in the Cost Calculation Management codeunit (5836) as follows:
Existing code

        END;
      END;
  
      //Delete the following lines.
      PROCEDURE NonInvtblCostAmt@29(VAR Customer@1001 : Record 18) : Decimal;
      VAR
        ValueEntry@1000 : Record 5802;
      BEGIN
        WITH ValueEntry DO BEGIN
      //End of the lines.

          SETCURRENTKEY("Source Type","Source No.");
          SETRANGE("Source Type","Source Type"::Customer);
          SETRANGE("Source No.",Customer."No.");

Replacement code

        END;
      END;
  
      //Add the following lines.
      PROCEDURE NonInvtblCostAmt@29(VAR Customer@1001 : Record 18) CostAmtNonInvtbl : Decimal;
      VAR
        ItemLedgerEntry@1000 : Record 32;
      BEGIN
        WITH ItemLedgerEntry DO BEGIN
      //End of the lines.

          SETCURRENTKEY("Source Type","Source No.");
          SETRANGE("Source Type","Source Type"::Customer);
          SETRANGE("Source No.",Customer."No.");

Change the code in the NonInvtblCostAmt function in the Cost Calculation Management codeunit (5836) as follows:
Existing code

          SETFILTER("Global Dimension 1 Code",Customer."Global Dimension 1 Filter");
          SETFILTER("Global Dimension 2 Code",Customer."Global Dimension 2 Filter");
  
          //Delete the following lines.
          CALCSUMS("Cost Amount (Non-Invtbl.)");
          EXIT("Cost Amount (Non-Invtbl.)");
          //End of the lines.

        END;
      END;

Replacement code

          SETFILTER("Global Dimension 1 Code",Customer."Global Dimension 1 Filter");
          SETFILTER("Global Dimension 2 Code",Customer."Global Dimension 2 Filter");
  
          //Add the following lines.
          IF FINDSET THEN
            REPEAT
              CALCFIELDS("Cost Amount (Non-Invtbl.)");
              CostAmtNonInvtbl += "Cost Amount (Non-Invtbl.)";
            UNTIL NEXT = 0;
          EXIT(CostAmtNonInvtbl);
          //End of the lines.

        END;
      END;

Prerequisites

You must have Microsoft Dynamics NAV 2009 Service Pack 1 installed to apply this hotfix.

Removal information

You cannot remove this hotfix.

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Applies to:

Dynamics NAV 2009 Service Pack 1

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Keywords: kbmbscodefix, kbnoloc, kbsurveynew, kbqfe, kbmbsquickpub, kbmbspartner, kb, kbmbsmigrate

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Article Info

Article ID	:	2420608
Revision	:	2
Created on	:	9/25/2018
Published on	:	9/25/2018
Exists online	:	False
Views	:	355

Microsoft KB Archive Search

The profit is incorrect in the Sales Statistics report (112), the "Customer/Item Sales" report (113), the "Inventory - Customer Sales" report (713) or the Customer Statistics form (151) in Microsoft Dynamics NAV 2009 Service Pack 1

Symptoms

Cause

Resolution

Hotfix information

Installation information

Code changes

Prerequisites

Removal information

Status

Applies to: