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Error message "Microsoft Office Excel cannot access the file" when you try to access Excel files remotely from SharePoint Document Library on SBS 2008


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Symptoms

When you try to access excel files remotely from Sharepoint Document Library you get message
Microsoft Office Excel cannot access the file ‘https: //Remote.Contoso.com:987/test/test/test.xls'. There are several possible reasons:
‘The file name or path does not exist.
‘The file is being used by another program.
The workbook you are trying to save has the same name as a currently open workbook.

When you try to access Excel files from SharePoint Document Library Internally (http://companyweb) everything works

If you change Alternate Access mapping from https://Remote.Contoso.com:987 to http://Remote.Contoso.com:987 and remove the SSL Binding from the SharePoint website everything works

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Cause

One of the reasons could be Incorrect Certificate in IIS

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Resolution

Import the correct Certificate and Install it in IIS

You can follow below mentioned blogs for your reference
http://blogs.technet.com/b/sbs/archive/2008/09/20/introducing-the-add-a-trusted-certificate-wizard-in-sbs-2008.aspx
Introducing the “Add a Trusted Certificate Wizard” in SBS 2008

http://blogs.technet.com/b/sbs/archive/2009/12/14/how-to-manually-install-certificates-in-sbs-2008.aspx
How to Manually Install Certificates in SBS 2008

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Keywords: kb

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Article Info
Article ID : 2417228
Revision : 1
Created on : 1/7/2017
Published on : 10/9/2012
Exists online : False
Views : 394