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Description of the Office 2010 hotfix package (Mso-x-none.msp, Word-x-none.msp): October 26, 2010

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Summary

This article describes the Microsoft Office 2010 issues that are fixed in the hotfix package that is dated October 26, 2010.

This article describes the following items about the hotfix package:
  • The issues that the hotfix package fixes.
  • The prerequisites for installing the hotfix package.
  • Whether you must restart the computer after you install the hotfix package.
  • Whether the hotfix package is replaced by any other hotfix package.
  • Whether you must make any registry changes.
  • The files that the hotfix package contains.

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INTRODUCTION

Issues that this hotfix package fixes

  • You cannot load a certain Excel OLE object in Microsoft Excel 2010. This issue occurs when the Excel OLE object was saved in an Excel version earlier than Excel 2010.

    Note Typically, this problem occurs when you try to enable OLE embedding. Additionally, a generic error message is displayed.

  • Office 2010 does not support certain certificates in a Windows 7 or in a Windows Vista environment. Specifically, these unsupported certificates use private keys that are stored by a third-party cryptographic service provider (CSP). Therefore, an Office 2010 document cannot be signed by using a Cryptographic API (CAPI). 
  • Consider the following scenario:
    • You access a Microsoft Word 2010 document that is located in a network share.
    • The computer goes into standby.
    • You resume your work and go out of standby.
    In this scenario, you receive the following error message:

    Word cannot establish a network connection with this document after the system resumed from suspend mode. Save the document into a different file to keep any changes.

    Additionally, you cannot save and update the document back to the network share when the network location is available.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You may not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.

The English version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download information

File nameFile versionFile sizeDateTimePlatform
Office-kb2412320-fullfile-x86-glb.exe14.0.5123.500336,111,35215-Sep-201004:20x86


Microsoft Windows Installer .msp file information

File nameFile versionFile sizeDateTimePlatform
Mso-x-none.mspNot Applicable9,204,22415-Sep-201009:43Not Applicable
Word-x-none.mspNot Applicable41,270,27215-Sep-201009:43Not Applicable



After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Mso-x-none.msp information


File nameFile versionFile sizeDateTimePlatform
Mso.dll14.0.5123.500318,745,72814-Sep-201014:01Not Applicable

Word-x-none.msp information
File nameFile versionFile sizeDateTimePlatform
Winword.exe14.0.5123.50031,422,16814-Sep-201013:59x86
Wordcnv.dll14.0.5123.50005,460,82412-Aug-201014:33x86
Wordicon.exe14.0.5120.50001,858,40020-Jul-201009:16x86
Wwlib.dll14.0.5123.500319,372,88814-Sep-201013:59x86


x64

Download information

File nameFile versionFile sizeDateTimePlatform
Office-kb2412320-fullfile-x64-glb.exe14.0.5123.500347,121,76015-Sep-201005:11x86


Microsoft Windows Installer .msp file information

File nameFile versionFile sizeDateTimePlatform
Mso-x-none.mspNot Applicable19,705,85615-Sep-201011:47Not Applicable
Word-x-none.mspNot Applicable39,970,81615-Sep-201011:47Not Applicable


After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Mso-x-none.msp information

File nameFile versionFile sizeDateTimePlatform
Mso.dll14.0.5123.500318,745,72814-Sep-201014:01Not Applicable
Mso.dll14.0.5123.500325,369,98414-Sep-201015:04Not Applicable

Word-x-none.msp information
File nameFile versionFile sizeDateTimePlatform
Winword.exe14.0.5123.50031,423,19214-Sep-201014:19x64
Wordcnv.dll14.0.5123.50006,811,48012-Aug-201014:31x64
Wordicon.exe14.0.5120.50001,858,40020-Jul-201009:15x86
Wwlib.dll14.0.5123.500325,110,36014-Sep-201014:19x64





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References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

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Keywords: commercialoff2010track, kbcu, kbqfe, kbhotfixserver, kbhotfixrollup, kbautohotfix, kbexpertiseinter, kbsurveynew, kb

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Article Info
Article ID : 2412320
Revision : 5
Created on : 9/21/2018
Published on : 9/21/2018
Exists online : False
Views : 345