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  2. You experience slow performance when you process many serial numbers for inventory items in Microsoft Dynamics AX 2009

You experience slow performance when you process many serial numbers for inventory items in Microsoft Dynamics AX 2009

View products that this article applies to.


Applies to region

This article applies to Microsoft Dynamics AX 2009 for all regions.

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Symptoms

Consider the following scenario:
  • In the Microsoft Dynamics AX environment, you create a new production order for more than 5,000 items, which are picked by serial number. 
  • Then, you create a sales order and populate it with the inventory from the production order.
In this scenario, when you try to post this sales order, the posting takes much longer than expected to finish. Additionally, other processes on the same server may become blocked as the posting is processed.

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Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading or installing this hotfix or if you have other technical support questions, contact your partner. Or, if you are enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:
https://mbs.microsoft.com/support/newstart.aspx
You can also contact technical support for Microsoft Dynamics by telephone by using the following links to country-specific telephone numbers:

Partners
https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+Contacts
Customers
https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htm
In special cases, charges that are ordinarily incurred for support calls may be canceled if a technical support professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

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Installation information

For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 installed to apply this hotfix.

For more information about how to obtain Microsoft Dynamics AX 2009 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:
956568 Microsoft Dynamics AX 2009 Service Pack 1 is available

Restart requirement

You may have to restart the computer after you apply this hotfix.

Objects that are affected

This hotfix affects the following objects:
/classes/inventjournalcopy.xpo, method: updateinventtrans_ru()
/classes/inventtranswms_register.xpo
/classes/inventtranswms_register.xpo, method: canupdatetmpserialid()
/classes/inventtranswms_register.xpo, method: canupdatetransserialid()
/classes/inventtranswms_register.xpo, method: classdeclaration()
/classes/inventtranswms_register.xpo, method: construct()
/classes/inventtranswms_register.xpo, method: deleteboxtext()
/classes/inventtranswms_register.xpo, method: deletetmp()
/classes/inventtranswms_register.xpo, method: inventmovement()
/classes/inventtranswms_register.xpo, method: registerqty()
/classes/inventtranswms_register.xpo, method: registerremain()
/classes/inventtranswms_register.xpo, method: showserialidcreateform()
/classes/inventtranswms_register.xpo, method: updateinvent()
/classes/inventtranswms_register.xpo, method: updateinventfrommovement()
/classes/inventtranswms_register.xpo, method: updatetmpserialid()
/classes/inventtranswms_register.xpo, method: updatetmpserialidserver()
/classes/inventtranswms_register.xpo, method: updatetransserialid()
/classes/inventtranswms_register.xpo, method: updatetransserialidserver()
/classes/inventtranswms_register.xpo, method: validatetmp()
/classes/inventtranswms_register.xpo, method: writetmp()
/classes/intercompanytransferinventdim.xpo, method: transfer()
/classes/inventtranswms.xpo
/classes/inventtranswms.xpo, method: buttondeletetmp()
/classes/inventtranswms.xpo, method: classdeclaration()
/classes/inventtranswms.xpo, method: deleteboxtext()
/classes/inventtranswms.xpo, method: deletetmp()
/classes/inventtranswms.xpo, method: new()
/classes/inventtranswms.xpo, method: parmmovement()
/classes/inventtranswms.xpo, method: parmselectedqty()
/classes/inventtranswms.xpo, method: selectedinventtrans()
/classes/inventtranswms.xpo, method: writetmp()
/classes/inventtranswms_pick.xpo
/classes/inventtranswms_pick.xpo, method: classdeclaration()
/classes/inventtranswms_pick.xpo, method: construct()
/classes/inventtranswms_pick.xpo, method: deleteboxtext()
/classes/inventtranswms_pick.xpo, method: deletetmp()
/classes/inventtranswms_pick.xpo, method: inventmovement()
/classes/inventtranswms_pick.xpo, method: pickqty()
/classes/inventtranswms_pick.xpo, method: pickremain()
/classes/inventtranswms_pick.xpo, method: updateinvent()
/classes/inventtranswms_pick.xpo, method: validatetmp()
/classes/inventtranswms_pick.xpo, method: writetmp()
/data dictionary/tables/tmpinventtranswms.xpo, method: forceonserver()
/data dictionary/tables/tmpinventtranswms.xpo, method: initfrominventtrans()
/data dictionary/tables/tmpinventtranswms.xpo, method: maketableempty()
/data dictionary/tables/tmpinventtranswms.xpo, method: pickedqty()
/data dictionary/tables/tmpinventtranswms.xpo, method: qtyinventtrans()
/data dictionary/tables/tmpinventtranswms.xpo, method: registeredqty()
/forms/inventtranspick.xpo
/forms/inventtransregister.xpo

Validation of the application hotfix installation

To validate the installation of the application hotfix, open the SysHotfixManifest class in the Application Object Tree (AOT). Then, verify that there is a method name that contains the Knowledge Base (KB) article number of the installed hotfix. Additionally, you can crosscheck the affected objects by comparing the KBxxxxxx.txt file to the objects in the AOT. In this manner, you can make sure that the objects are changed correctly in the SYP layer or in the GLP layer.

Note KBxxxxxx.txt is a placeholder for the KB article number of the installed hotfix.

File information

The global version of this hotfix has the file attributes that are listed in the following table (or later file attributes). The dates and the times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.
For Microsoft Dynamics AX 2009 Service Pack 1 that is running on a 32-bit Windows operating system
File nameFile versionFile sizeDateTimePlatform
Axupdate.exeNot applicable61,28809-Oct-201016:30x86
Kb2398096glp.xpoNot applicable43,670,88409-Oct-201016:19Not applicable
Metadata.xmlNot applicable7209-Oct-201016:19Not applicable
Kb2398096glp.xpoNot applicable43,916,80609-Oct-201016:22Not applicable
Metadata.xmlNot applicable7209-Oct-201016:22Not applicable
Kb2398096.xpoNot applicable44,418,05309-Oct-201016:18Not applicable
Metadata.xmlNot applicable7209-Oct-201016:18Not applicable
Kb2398096.xpoNot applicable46,144,18009-Oct-201016:20Not applicable
Metadata.xmlNot applicable7209-Oct-201016:20Not applicable
Kb2398096.xpoNot applicable189,22509-Oct-201016:17Not applicable
Metadata.xmlNot applicable7209-Oct-201016:17Not applicable
Licensetermsar.rtfNot applicable101,41422-Jan-201019:05Not applicable
Licensetermscs.rtfNot applicable92,70522-Jan-201019:05Not applicable
Licensetermsda.rtfNot applicable102,54322-Jan-201019:05Not applicable
Licensetermsde.rtfNot applicable119,31322-Jan-201019:05Not applicable
Licensetermsen.rtfNot applicable111,79522-Jan-201019:05Not applicable
Licensetermses.rtfNot applicable98,31322-Jan-201019:05Not applicable
Licensetermset.rtfNot applicable104,48422-Jan-201019:05Not applicable
Licensetermsfi.rtfNot applicable107,41822-Jan-201019:05Not applicable
Licensetermsfr.rtfNot applicable133,19722-Jan-201019:05Not applicable
Licensetermshe-il.rtfNot applicable4,25822-Jan-201019:05Not applicable
Licensetermshu.rtfNot applicable94,30422-Jan-201019:05Not applicable
Licensetermsis.rtfNot applicable36,11222-Jan-201019:05Not applicable
Licensetermsit.rtfNot applicable117,76522-Jan-201019:05Not applicable
Licensetermsja.rtfNot applicable107,09222-Jan-201019:05Not applicable
Licensetermslt.rtfNot applicable125,19722-Jan-201019:05Not applicable
Licensetermslv.rtfNot applicable106,68122-Jan-201019:05Not applicable
Licensetermsnb-no.rtfNot applicable118,24522-Jan-201019:05Not applicable
Licensetermsnl.rtfNot applicable112,65722-Jan-201019:05Not applicable
Licensetermspl.rtfNot applicable118,88722-Jan-201019:05Not applicable
Licensetermspt-br.rtfNot applicable102,98222-Jan-201019:05Not applicable
Licensetermsru.rtfNot applicable151,40022-Jan-201019:05Not applicable
Licensetermssv.rtfNot applicable117,96022-Jan-201019:05Not applicable
Licensetermsth.rtfNot applicable156,70822-Jan-201019:05Not applicable
Licensetermstr.rtfNot applicable105,69322-Jan-201019:05Not applicable
Licensetermszh-hans.rtfNot applicable100,52822-Jan-201019:05Not applicable
Axsetupsp.exe5.0.1100.401,656,68009-Oct-201016:29x86
Cabextractor.dllNot applicable18,80009-Oct-201016:28x86
Microsoft.dynamics.setup.reportingservices.dll5.0.1100.9150,44022-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40538,48809-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,33622-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40534,39209-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40530,29609-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40534,39209-Oct-201016:28x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82422-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40534,39209-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82422-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40530,29609-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40530,29609-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40538,48809-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82422-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40538,48809-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1500.121216,32022-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40534,39209-Oct-201016:28x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82422-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40530,29609-Oct-201016:28x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40530,29609-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40542,58409-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4517,84822-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40530,29609-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40534,39209-Oct-201016:28x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40530,29609-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40530,29609-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40534,39209-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,82422-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40534,39209-Oct-201016:28x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40546,68009-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4518,87222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40530,29609-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40558,96809-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4520,40822-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40530,29609-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4516,31222-Jan-201019:35x86
Axsetupsp.resources.dll5.0.1100.40526,20009-Oct-201016:29x86
Microsoft.dynamics.setup.reportingservices.resources.dll5.0.1000.4515,80022-Jan-201019:35x86
Cabextractor.dllNot applicable22,38409-Oct-201016:30x64

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Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

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Disclaimer

Note This is a "FAST PUBLISH" article that was created directly by the Microsoft support organization. The information that it contains is provided as-is in response to emerging issues. Because of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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Keywords: kbsurveynew, kbexpertiseinter, kbqfe, kbfix, kbhotfixserver, kbhotfixes, kbmbsadministration, kbmbsquickpub, kbmbsmigrate, kb, kbnomt, kbrapidpub, kbmbspartner

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Article Info
Article ID : 2398096
Revision : 1
Created on : 1/7/2017
Published on : 11/7/2012
Exists online : False
Views : 339